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360 Resourcing Solutions Logo 360 Resourcing Solutions · Finance

Business Operations Technician

United Kingdom, Glasgow 26200.00 GBP / Year · Job Posted February 16, 2026
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Job Description

Scott & Co is a leading provider of debt recovery, enforcement and citation services. We are part of Marston Holdings Ltd, the UK’s largest judicial services group, providing integrated court order compliance. We’re looking for a detail-driven, proactive team player to support our Business Operations Team. You’ll help ensure top-quality output, regulatory compliance, and smooth day-to-day operations.

Job Responsibility

  • Monitor and maintain the quality and accuracy of all business outputs
  • Ensure timely and compliant document preparation, cash handling, and banking (if applicable)
  • Respond to internal and external communications professionally
  • Identify and report trends or risks from quality checks and suggest improvements
  • Assist in training and developing team members
  • Maintain high standards of service, professionalism, and adherence to all policies including Data Protection, AML, and TCF
  • Promote awareness and compliance with information security protocols
  • Build strong working relationships across teams
  • Take ownership of personal development and contribute to continuous improvement
  • Support the Business Operations Team Leader in daily branch operations
  • Perform additional duties as required

Requirements

  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Knowledge of compliance frameworks (DPA, TCF, GDPR)
  • Strong written and verbal communication
  • Excellent attention to detail and organisational skills
  • Ability to work independently and within a team
  • Proactive, adaptable, and committed to continuous improvement
  • Confident in building relationships and influencing others

What we offer

  • Competitive days annual leave plus bank holidays
  • Enhanced Maternity and Paternity Package NB subject to eligibility criteria
  • Health Cash Back Plan
  • Staff benefits designed to suit you - from discounts on high street and online shopping to travel, socialising and wellbeing
  • Pension Scheme
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