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Business Operations Sr Analyst

Philippines, Taguig · Job Posted March 20, 2026
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Job Description

To facilitate tasks for Document Production for this offering.

Job Responsibility

  • Manage Review documents produced by DP Specialists for formatting, accuracy, and compliance with the firm's templates and style guide
  • Provide constructive feedback and practical coaching to improve consistency and technical standards
  • Conduct spot checks and quality reports for DP Coordinators and Managers
  • Produce, edit, and troubleshoot complex documents, including lengthy agreements, reports, charts, and presentations
  • Support Fee Earners and DP Coordinators on urgent or technically challenging work
  • Create and maintain templates, styles, and macros to streamline processes
  • Assist with onboarding and technical training for new and existing DP team members
  • Act as a subject matter expert on advanced Word, Excel, PowerPoint, and PDF functions
  • Collaborate with DP Coordinators to identify skill gaps and deliver targeted upskilling sessions
  • Support DP Coordinators in monitoring workloads and ensuring high standards across the team
  • Help resolve formatting issues and provide technical advice during live work
  • Encourage a culture of accuracy, professionalism, and accountability
  • Ensure all work complies with data protection, confidentiality, and firm standards
  • Maintain consistency across document templates and ensure version control on iManage

Requirements

  • At least 3 years of experience in marketing / marketing admin
  • At least 1 years of supervisory experience
  • Experience in Legal or Legal services is preferred
  • Excellent communication skills
  • Open to resources from BPO and non-BPO industry

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