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Beacon Hill Logo Beacon Hill · IT - Administration

Business Operations Specialist

United States, Saint Paul Contract work 27.00 - 28.00 USD / Hour · Job Posted May 06, 2026
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Job Description

Beacon Hill's client is seeking a Business Operations Specialist to support end-to-end client implementations across credit insurance and property & casualty products. This role sits within a client operations administration and documentation team and plays a key role in ensuring accurate system setup, document production, and cross-functional coordination. This position is ideal for someone who enjoys variety, thrives in a fast-paced and regulated environment, and can balance technical system work with detailed document editing and quality assurance.

Job Responsibility

  • Provide quality assurance for new client setup, including system configuration, testing, and administration of insurance product programs
  • Ensure premium remittance and claims systems are set up accurately with appropriate policy numbers
  • Serve as a primary point of contact for clients, distribution partners, third-party vendors, and internal teams regarding system and setup questions
  • Partner with sales, underwriting, and implementation teams to ensure program details are complete and accurate prior to system setup
  • Produce and review client-facing output to ensure quality and timely delivery of product documentation
  • Coordinate with external forms vendors to ensure accurate reproduction, programming, and testing of documents

Requirements

  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities and meet deadlines independently in a fast-paced environment
  • Strong customer service mindset with clear verbal and written communication skills
  • Proficiency in Microsoft Excel
  • working knowledge of Word, PowerPoint, Outlook, and Adobe Acrobat
  • Strong analytical and critical thinking skills with a high level of accuracy

Nice to have

  • Experience with life insurance policy drafting, contract drafting, legal writing, or paralegal work
  • Knowledge of insurance products and insurance administrative functions
  • Experience in financial institution or regulated operations environments
  • Familiarity with specialized document creation software (e.g., Liquid Office)
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