Business Operations Specialist

We are seeking a highly organized, detail-oriented, and proactive Business Operations Specialist to support the growth and operational success of First Class Vending. This role is designed for a versatile professional who can support current territories and pursuits while helping scale processes and client support capabilities as the business expands into future markets. This role serves as a critical internal partner across sales, operations, leadership, and clients. The Business Operations Specialist will lead and support a wide range of business functions, including proposal development, RFP responses, licensing and permit compliance, FOIA/public records support, client deliverables, and general business operations support. This individual will help ensure seamless execution of projects, maintain compliance and deadlines, and contribute to both retention and growth initiatives. The ideal candidate thrives in a fast-paced environment, can manage multiple competing priorities with precision, and brings a strong sense of ownership and professionalism to every task. This role exercises independent judgment in managing deadlines, prioritizing deliverables, resolving operational issues, and interpreting licensing, compliance, and proposal requirements to support business needs. The Business Operations Specialist will make recommendations to leadership regarding process improvements and risk mitigation, while owning project timelines and ensuring business-critical deliverables are met.