Business Operations Specialist Job at Global-e (London)

Business Operations Specialist

Global-e

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Business Operations & Applications Specialist to support and execute on the day-to-day ownership of our GTM application stack, with HubSpot as the core system. This is a hands-on role focused on application configuration, integrations, tool adoption, and system optimization. You’ll work closely with Revenue Operations, IT, Data, Sales, Partnerships, and CSM teams to ensure our tools support real GTM workflows, clean data, and scalable growth.

Job Responsibility:

Configure, maintain, and support GTM applications across Sales, Partnerships, and CSM teams
Manage day-to-day operations of tools such as HubSpot (core CRM, workflows, pipelines, automations), LinkedIn Sales Navigator, Cognism, Similarweb, Crossbeam, UserGems, conversational AI tools, Partnership tools (e.g., Euler, Etail)
Support licence management, renewals, access control, and vendor coordination
Drive user adoption through training, onboarding, and documentation
Support HubSpot as the system of record, ensuring data accuracy and pipeline hygiene
Configure workflows, custom properties, objects, and automations
Assist in building and maintaining integrations with third-party tools (native or API-based)
Partner with IT and Data teams on technical requirements, API logic, and sync validation
Support evaluation, setup, and rollout of new GTM tools planned for 2026, including Sales dialers (e.g., Naboo or equivalent), Data enrichment and contact APIs, Mass email tools for CSMs
Help document requirements, test integrations, and support go-live
Understand end-to-end sales and partnership flows, from lead creation to close and handoff
Ensure systems support pipeline stages, routing logic, and forecasting needs
Monitor data quality issues and proactively flag gaps or inefficiencies
Support GTM dashboards, BI reporting, and performance tracking
Assist in system-level analysis to identify friction, bottlenecks, and improvement opportunities
Participate in cross-functional GTM and systems initiatives

Requirements:

3–5 years of experience in Business Operations, Sales Operations, Revenue Operations, or GTM Systems
Hands-on experience with HubSpot (required)
Familiarity with GTM tools and data platforms (Sales Nav, enrichment tools, partnership tools, etc.)
Working understanding of sales pipelines, forecasting, and GTM workflows
Experience working with integrations and APIs (hands-on or in partnership with IT)
Strong analytical skills (Excel / Google Sheets
SQL a plus)
Detail-oriented, execution-focused, and comfortable in a fast-paced environment

Additional Information:

Job Posted:
January 24, 2026

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