Business Operations Specialist Job at Jellyfish (Mexico City)

Business Operations Specialist

Jellyfish

Location:
Mexico , Mexico City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

You will be responsible for the execution and operational control of cross-functional tasks, ensuring the successful implementation of business initiatives in collaboration with Product, Growth, Operations, Support, Marketing, and Finance teams. The role involves end-to-end tracking, documentation, vendor negotiation, and the identification of opportunities for continuous improvement.

Job Responsibility:

Monitor and track business initiatives in coordination with Product and Growth teams
Develop clear and comprehensive documentation for all business initiatives
Support vendor negotiations and relationship management
Manage production incidents and coordinate action plans across Operations, Support, and Product teams
Identify opportunities for continuous process improvement
Validate communication plans, budgets, and distribution channels with Marketing, Finance, and CRM teams

Requirements:

4+ years of experience coordinating cross-functional tasks and proficiency in tools such as Jira and Confluence
Strong technical writing skills and familiarity with Agile methodologies (Scrum/Kanban)
Excellent time management and prioritisation abilities
Solid understanding of operational processes and problem-solving frameworks
Basic understanding of budgeting, cost analysis, and communication strategies
Experience managing vendors and commercial agreements
Ability to convey information clearly across all levels
Strong problem-solving skills and attention to detail
A team-player mindset with a focus on cross-departmental synergy
Ability to remain flexible in the face of changing priorities
Intermediate English proficiency

What we offer:

Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund
Growth, Your Way: You'll have access to Jellyfish Learn
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage

Additional Information:

Job Posted:
January 30, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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