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We’re looking for a dynamic individual that would be responsible for all operational functions after the issuance of an end user purchase order. The Business Operations Representative will work with the Technologent Sales Support team, distributors, and suppliers to provide the operational support of delivering Technologent solutions to the customer. It is the responsibility of the Business Operations Representative to understand distributor and supplier requirements. This is an office based position in Denver, Colorado.
Job Responsibility
Sourcing of all hardware, software, and (new) support contracts for all customer initiated orders
Order backlog management
Tracking and communication of order status to Technologent SS and end user customer
Update all orders with Expected Ship date
Input the latest order status updates in our CRM tool
Synchronize and schedule orders based on customer requirements or requests
Researches and resolves any and all order or shipment issues
Timely and accurate invoice tasking to our Accounts Receivables team
Post Sale issues resolution
Requirements
Prior experience with NetSuite ERP/CRM tool
Customer Service experience
Exceptional verbal and written communication skills
Multi-tasker and detail oriented
Proficiency with Cisco, DELL/EMC, HP, IBM, Oracle, VCE, or VMware products and programs