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Robert Half Logo Robert Half · Office Administration

Business Operations Manager

United States, Newton · Job Posted June 29, 2026
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Job Description

My cybersecurity client is seeking a detail-oriented, process-driven Business Operations Manager to support both internal operations and inbound sales coordination. This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)

Job Responsibility

  • Develop and maintain SOPs and internal processes
  • Manage AP/AR and operational workflows
  • Coordinate employee and client onboarding/offboarding
  • Handle inbound leads and manage the sales pipeline
  • Conduct discovery calls and present service offerings
  • Maintain accurate HubSpot CRM records
  • Support executive scheduling, logistics, and event coordination

Requirements

  • 3–5 years in business operations, project management, or corporate administration
  • 2+ years in B2B sales development, account management, or consultative sales
  • Experience creating and improving SOPs
  • Strong HubSpot CRM skills (Nice to Have)
  • Advanced Google Workspace proficiency

Nice to have

Strong HubSpot CRM skills

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
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