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As a Business Operations Manager, you'll have the opportunity to work closely with leadership on high-impact programs, enhance your skills across various domains, and grow alongside a dynamic and purpose-driven team.
Job Responsibility:
Drive day‑to‑day operational rhythm for the program, ensuring alignment across engineering, mission, and contract teams
Synthesize technical, schedule, and resource inputs into clear recommendations for senior stakeholders
Monitor communications (email, mail, phone) and route inquiries appropriately to maintain operational efficiency
Manage the procurement of office supplies
Submit and manage Helpdesk Tickets on behalf of the PM/DPM and Team Members (occasionally)
Coordinate hiring actions with HR/Recruiting and provide streamlined support to hiring managers throughout the recruitment process
Coordinate with subcontractors to ensure alignment on deliverables, staffing actions, and program execution needs
Coordinate onboarding, role alignment, and workload balancing across the SETA team
Ensure distribution lists and access lists are updated accordingly
Manage the seating plan for the primary contractor work facility
Act as a trusted advisor to the Program Manager, providing candid assessments and strategic counsel
Serve as primary liaison between the Program Manager and internal/external stakeholders, ensuring consistent messaging
Assist program leadership in planning, tracking, and coordinating project activities
Ensure compliance with program deliverables, providing updates to leadership as needed
Organize and manage leadership calendars, meetings, logistics, and team conference calls
Plan and execute events, conferences, and meetings, including facility selection, security arrangements, and occasionally procure meals and submit expenses on corporate card
Manage communication flow, ensuring timely dissemination of priorities, decisions, and program updates
Prepare, edit, and distribute professional-level correspondence, presentations, and briefings
Collect inputs weekly from managers for the weekly activity report that is submitted to executive leadership
Manage and transfer sensitive information between networks, adhering to security protocols for classified and unclassified networks
Ensure program processes, configuration management, and documentation remain compliant and audit‑ready
Requirements:
8 to 10 years with BS/BA or 6 to 8 years with MS/MA or 3 to 5 years with a PhD in a STEM field
Must possess and be able to maintain a TS/SCI clearance with Polygraph
Proven ability to handle sensitive and confidential information
Proficiency with Microsoft Office Suite, internal corporate systems, desktop applications, and SharePoint
Strong project management capabilities with a proven track record of organization and multitasking in high-pressure environments
Maintain basic proficiency in JIRA and Confluence to support task tracking, documentation updates, and coordination across program teams
Nice to have:
Strong problem-solving, conflict resolution, and negotiating skills
Familiarity with government contracting practices and subcontracting processes