Business Operations Manager Job at Metabase

Business Operations Manager

Metabase

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Job Description:

Metabase’s BizOps & Finance team is a small, high-leverage group that builds the systems keeping the company running smoothly behind the scenes. We cover a wide range of areas — finance and accounting, sales operations, legal operations, compliance, and account management — but we treat them all as flavors of operations. Whatever the task, we take a systems-driven approach — design it, build it, and run it (ideally, automatically). Our goal is to free the rest of the company to focus on building great software. We’re looking for a high-powered generalist with strong verbal and analytical reasoning skills to own and run our commercial operations. In this role, you’ll be responsible for the systems and processes that underpin how we contract with customers and manage commercial risk, helping us close deals efficiently and serve a broader range of customers. You’ll manage contracting, partner closely with internal teams and external counsel to make business decisions on risk, and lead key compliance initiatives, translating complex requirements into practical, scalable processes. This role is well-suited to someone who is comfortable moving between big-picture thinking and detailed execution, and who enjoys turning ambiguous problems into working systems that reduce friction and help the business grow.

Job Responsibility:

Partner with external counsel and our Sales team to identify and mitigate business risks during contract reviews
Maintain and update contract templates, terms of service, privacy policies, and related documents
Improve and maintain systems that support our commercial operations (e.g. routing contract reviews, implementing and building-out our contract management system)
Drive compliance-enhancement projects to reduce risk and expand our ability to serve regulated and enterprise customers

Requirements:

You come from either a generalist business background (e.g. consulting, operations) or a legal background and are excited to expand beyond a purely legal role into commercial and operational decision-making
You are a structured, analytical thinker with strong verbal reasoning skills, comfortable working with complex written materials and ambiguous problems
You are comfortable working with numbers and have the ability and interest to learn financial concepts
You can reason through business processes end-to-end and have the aptitude to improve or automate them over time
You collaborate effectively with internal stakeholders and external experts (e.g. lawyers, customers)
You are organized, able to manage multiple projects in parallel, and reliably drive work to completion
You have demonstrated sound judgment, ownership, and a bias for action in fast-paced environments
You bring a low-ego attitude — no job is too small or too large
Strong academic background with evidence of analytical rigor

Nice to have:

MBA

What we offer:

flexibility (define your own schedule and work from wherever you want)
autonomy
an environment that fosters growth, learning, and development

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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