This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Business Operations Manager, you’ll be part of a small, high-leverage team responsible for tackling Zip’s most important business challenges. You’ll lead cross-functional initiatives, design and operationalize new processes, and work directly with senior leadership to drive measurable impact. This is a senior individual contributor role with significant ownership and visibility, ideal for someone who thrives in ambiguity and wants accountability for delivering outcomes.
Job Responsibility:
Lead strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes
Take ownership of projects end-to-end, from scoping and analysis through execution and implementation
Partner cross-functionally with Product, Marketing, Sales, Customer Success, and People teams to deliver operational improvements and inform strategic decision-making
Build scalable processes and systems “zero-to-one” and improve existing workflows for efficiency and growth
Analyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership
Define success metrics, track performance, and ensure accountability across key initiatives
Requirements:
4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, or related)
4-8 years of experience in management consulting, investment banking, private equity, business operations, or at a high-growth startup
Proven ability to independently drive complex projects under ambiguity and deliver results
Strong analytical skills, including experience building models and working with business data
Excellent communication and stakeholder management skills
able to influence across levels and functions
Demonstrated ability to create and operationalize new processes, systems, or programs
Nice to have:
Based in SF or willing to relocate
in-person role
Experience at a high-growth B2B SaaS company
Familiarity with SQL or data visualization tools
Prior exposure to both Product and GTM organizations