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Business Operations Manager

United Kingdom, London · Job Posted February 21, 2026
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Job Description

Reporting directly to the UK CEO, you will act as a strategic force multiplier focused on accelerating Lightyear's growth in the UK market. You will own the commercial and analytical levers that drive user acquisition, product adoption, and top-line revenue growth.

Job Responsibility

  • Identify growth levers: conduct deep-dive analyses to figure out where our next million users will come from and which products will drive the most revenue
  • Commercial execution: own the rollout of new features from a business perspective. You will ensure that when we launch a product, the unit economics work, and we have the right partners in place to scale it immediately
  • Unit economics and pricing: build the models that define how we price our UK products. You will need to balance aggressive user acquisition with long-term profitability
  • Partner negotiation: lead high-stakes negotiations with the external partners that power our UK services. You are responsible for getting the best possible terms to keep our margins healthy as we scale
  • Cross-functional leadership: work across product, engineering, compliance and marketing teams to ensure everyone is aligned on the UK’s growth targets and removing any friction in the user journey

Requirements

  • At least 5 years of professional experience, or 2 years within a top-tier consultancy or a high-growth environment
  • Experience informing or making tactical and strategic decisions, with clear examples of how you have navigated thoughtful trade-offs
  • Proficiency in building cash-flow models in Excel and the ability to present analysis convincingly (SQL skills are a strong plus)
  • A proven background in managing external stakeholders and negotiating commercial terms or agreements
  • A solid understanding of the investment world is preferred, though a proactive willingness to learn the industry is essential

What we offer

  • A competitive startup package including tax-advantaged CSOP stock options that vest monthly after a one-year cliff
  • Offices in central London (Old Street)
  • Flexible working hours
  • A flexible approach to working remotely
  • Private health insurance
  • Enhanced parental leave
  • All the usual office facilities, including free tea, coffee & snacks
  • Dog-friendly office

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