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Business Operations Manager - Deposit Products

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Truebill

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Location:
United States , San Francisco ▼

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Category:
Finance

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Contract Type:
Not provided

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Salary:

120000.00 - 160000.00 USD / Year
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Job Description:

The Business Operations Manager, Deposit Products will be the operational owner for Rocket Money’s deposit products. You will run Business Operations for our existing Smart Savings account (FBO), lead the launch of our upcoming high-yield account (HYSA/HYCA), and build the operating foundation for any future deposit products. This role sits at the intersection of product, partnerships, compliance, finance, and operations, acting as the connective tissue that ensures our deposit products are safe, scalable, compliant, and financially sound.

Job Responsibility:

  • Own day-to-day business operations for Smart Savings and future deposit products
  • Monitor product health, financial drivers, risks, and operational KPIs
  • Translate business goals into operational plans
  • Drive the launch of our new high-yield deposit account
  • Build the operational infrastructure for future deposit products
  • Serve as the primary operational point of contact for deposit product bank partners, processors, and internal stakeholders
  • Build and continuously refine procedures across fraud, escheatment, payments, customer support workflows, exception handling
  • Deep-dive into operational issues, data anomalies, and system behavior
  • Craft clear, concise documentation
  • Align cross-functional teams around decisions, timelines, and risks
  • Present insights and recommendations to leadership

Requirements:

  • 4+ years of experience in Business Operations, Strategy, Product Operations, or a highly cross-functional operational role
  • Thrive in ambiguity and act like an owner
  • Exceptional communicator
  • Strong project manager with a bias toward action
  • Comfortable with data analysis and turning metrics into decisions (Looker, pivot tables)
  • Proven ability to work with partners, vendors, and technical + non-technical stakeholders, balancing diplomacy and assertiveness
  • Enjoy moving between strategy and execution

Nice to have:

  • Experience in regulated fintech, banking, or payments
  • Experience launching and scaling deposit products at a fintech
What we offer:
  • Health, Dental & Vision Plans
  • Life Insurance
  • Long/Short Term Disability
  • Competitive Pay
  • 401k Matching
  • Team Member Stock Purchasing Program (TMSPP)
  • Learning & Development Opportunities
  • Tuition Reimbursement
  • Unlimited PTO
  • Daily Lunch, Snacks & Coffee (in-office only)
  • Commuter benefits (in-office only)

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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