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Business Operations Manager, Corporate Real Estate & Facilities

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T-Mobile

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Location:
United States , Bellevue ▼

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Category:
-

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Contract Type:
Not provided

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Salary:

84800.00 - 152900.00 USD / Year
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Job Description:

The Business Operations Manager is an individual contributor who serves as a key operational and financial partner to the Sr. Director of Corporate Real Estate & Facilities. This role supports day-to-day execution across national Call Center Facilities and Corporate Facilities, ensuring disciplined budget management, consistent service delivery, and operational effectiveness across a multi-site portfolio. This position owns financial tracking, reporting, vendor spend oversight, and program execution, translating data into actionable insights that improve cost control, service quality, and operational performance. Success in this role is measured by financial accuracy, budget adherence, operational consistency, and timely execution of initiatives.

Job Responsibility:

  • Manage and track OPEX budgets across facilities and workplace experience
  • Develop forecasts, monitor accruals, and conduct variance analysis
  • Partner with Finance on monthly close, reporting cycles, and annual planning
  • Support development of business cases for capital projects and operational investments
  • Identify cost optimization opportunities and monitor expense controls
  • Support operational performance across call center and corporate office locations
  • Standardize reporting, processes, and service metrics across facilities and concierge teams
  • Monitor KPIs and escalate risks impacting cost, service, or site readiness
  • Support execution of site openings, renovations, expansions, and closures
  • Track vendor spend against contract terms and approved budgets
  • Monitor SLAs and performance metrics in partnership with Regional Managers
  • Support RFP processes and vendor renewals as needed
  • Analyze financial and operational data to identify trends and performance gaps
  • Prepare clear, executive-ready presentations and dashboards
  • Facilitate cross-functional meetings to ensure alignment on priorities and progress
  • Perform other duties and special projects as assigned

Requirements:

  • Bachelor’s Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
  • 4–7 years of experience in facilities operations, corporate real estate, multi-site operations, or similar environments with direct budget management responsibility (Preferred)
  • Demonstrated experience managing operational budgets, forecasting, and financial reporting required
  • Strong financial & business analysis skills
  • Experience in budget management and forecasting
  • Experience in OPEX/CAPEX tracking & Cost Control
  • Vendor Spend & Contract Oversight
  • Demonstrated executive-level presentation skills
  • Strong organizational & stakeholder management skills
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
March 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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