Business Operations Lead

• Lead the development and ongoing delivery of the People Directorate operational and strategic delivery plan
• Track progress against strategic priorities, ensuring timely quarterly and monthly reporting
• Produce high-quality reports and papers for the People Committee and senior leadership forums
• Coordinate delivery across the Directorate, identifying risks, dependencies and mitigation actions
• Facilitate the production and maintenance of the People risk map
• Oversee budget tracking in partnership with the Finance Business Partner, highlighting risks and supporting forecasting and planning
• Act as the operational lead for People Executive meetings, events and workshops, including preparation of papers and action tracking
• Maintain the action log for all People-related actions arising from University committees
• Build strong relationships across Professional Services and academic stakeholders to support effective delivery
• Ensure confidentiality and compliance with information governance and data protection requirements

• Strong programme and project management capability, with experience delivering complex plans in a large, matrixed organisation
• Excellent interpersonal and stakeholder-management skills, with the confidence to work effectively with senior leaders and diverse teams
• Experience producing high-quality reports, briefings and committee papers to support effective decision-making
• A structured and analytical approach, with the ability to identify risks, track progress and propose pragmatic solutions
• Experience coordinating activity across multiple workstreams, ensuring momentum, accountability and clear communication
• Experience, or interest in the field of HR
• An interest in, or understanding of, the higher education or public-sector environment
• Educated to degree level or have equivalent professional experience, with a demonstrable commitment to continuous professional development.

We are happy to discuss flexible and hybrid working arrangements and support reasonable adjustments throughout the recruitment process.