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We're hiring a Business Operations & Insights Lead who will partner closely with senior leaders to turn strategy into action. This role blends business operations and data insights—connecting priorities, performance, and problem solving—so leaders can make confident, data‑informed decisions. You’ll lead the operating rhythm for the organization, run critical business reviews, and bring clarity to complex questions through sharp analysis and clear storytelling. While this an individual contributor role, you will manage some of the organization’s most important programs, initiatives, and decision forums.
Job Responsibility:
Own business reviews, planning cadences, leadership readouts, and operational communications
Partner with leadership to ensure strategy execution, operational alignment, and follow-through on priorities and commitments
Support budget planning, forecasting, and performance tracking while highlighting risks and opportunities
Drive operational initiatives that improve efficiency, scalability, and business outcomes
Define, track, and report key performance indicators (KPIs), scorecards, dashboards, and business health metrics
Conduct deep-dive analyses to identify trends, drivers, and root causes of business performance
Translate complex data into clear insights, narratives, and actionable recommendations for leadership
Establish consistent data definitions and ensure accuracy and integrity across reporting
Serve as a trusted advisor to senior leaders by providing operational clarity and data-driven guidance
Partner cross-functionally with finance, strategy, program management, product, and sales teams
Influence without authority by structuring problems, framing trade-offs, and facilitating decisions
Identify gaps, inefficiencies, and risks in existing processes and lead improvement initiatives
Document and standardize operational processes to enable scale and repeatability
Support change management for new processes, tools, and operating models
Requirements:
Master's Degree in Business Administration or related field AND 3+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience
OR equivalent experience
Analytical skills with the ability to synthesize data into executive-ready insights
Proven ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment
Experience working cross-functionally in large, highly matrixed organizations
Familiarity with data tools, dashboards, and analytical frameworks
Demonstrated ability to drive clarity from ambiguity
Demonstrated ability to think strategically and work through complex, ambiguous problems using structured, first‑principles approaches
Effective business and financial acumen, with experience supporting planning, forecasting, budgeting, and performance tracking
Effective executive communication skills with the ability to deliver clear, compelling narratives
History of building trust with senior leaders through accurate reporting, sound judgment, and data‑driven guidance