Business operations executive, Randstad

Randstad

Location:
Malaysia, Kuala Lumpur

Category:
Finance

Contract Type:
Not provided

Salary:

10000.00 - 15000.00 RM / Month

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Job Description:

Randstad is partnering up with a leading Singapore-headquartered digital asset exchange platform. They are looking for a business operations executive to be based in Malaysia office in supporting their Singapore business operations.

Job Responsibility:

Oversee daily operational processes, ensuring efficiency and adherence to company policies
Handle customer transactions, including bank account verification, deposits, withdrawals, and reconciliations for both fiat and cryptocurrency assets
Collaborate with Compliance and Customer Success teams to align transactions with regulatory requirements and enhance the user experience
Monitor Know Your Transaction (KYT) activities for cryptocurrency transactions, identifying any suspicious or non-compliant behavior
Manage a diverse client base, ensuring transactions remain within set thresholds and resolving any issues
Maintain accurate processing of fiat and cryptocurrency transactions with proper documentation and timely execution
Prepare monthly trade reports for retail and corporate clients with a focus on accuracy and timely delivery
Track and analyze system performance, identifying and addressing operational issues with senior team guidance
Identify inefficiencies in operational processes and recommend workflow improvements
Optimize transaction processing and internal workflows for enhanced operational efficiency

Requirements:

Strong verbal and written communication skills in Chinese, Malay, and English (fluency in all three is required)
Understanding of blockchain technology and crypto asset trends
Ability to multitask and prioritize workload, ensuring timely and accurate transaction processing, reporting, and compliance
Transaction Processing & Financial Acumen
Compliance & Regulatory Knowledge
Analytical & Reporting Skills
Process Improvement & Efficiency
1-3 years of experience in operations or financial services, particularly in transaction processing or payment systems (fiat and/or cryptocurrency)
Experience handling bank transactions, deposits, withdrawals, and reconciliations across fiat and cryptocurrency platforms
Basic experience in regulatory compliance, preferably in fintech, cryptocurrency, or financial services
Proficiency in spreadsheet tools (e.g., Excel) and basic reporting systems

Additional Information:

Job Posted:
May 29, 2025

Expiration:
July 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business operations executive

Randstad

Location:Malaysia, Kuala Lumpur

Category:Finance

Contract Type:Not provided