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Business Operations Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Huntsville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Responsible for contacting provider offices, hospitals, and healthcare facilities to schedule medical record retrieval appointments for Medicare, Medicaid, and ACA. Daily goals include completing at least 60 outbound calls and meeting retrieval metrics. Document all interactions, maintain provider relationships, and achieve quality standards of 90% or higher.

Job Responsibility:

  • Contact and schedule provider offices using mail, fax, electronic, and field methods
  • Coordinate with field retrieval technicians for timely appointments
  • Share assignment information with onshore and offshore teams
  • Respond to provider inquiries and research updates
  • Support inbound calls and manage correspondence internally and externally
  • Maintain high productivity to meet deadlines

Requirements:

  • No time off will be allowed during training, minimal time-off will be allowed over the first few months
  • You are required to have a quiet and private, dedicated workspace with a highspeed internet connection
  • Must have appropriate childcare arrangements if child is not of the age to care for themselves
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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