Business Operations Associate Job at Valon Mortgage (New York)

Business Operations Associate

Valon Mortgage

Location:
United States , New York

Category:
Finance

Contract Type:
Not provided

Salary:

119000.00 - 161000.00 USD / Year

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Job Description:

We’re looking for driven and detail-oriented individuals to serve as partners for our core servicing and lending business, and help it scale from 1 to 100. The right candidate must be adept at working cross-functionally to tackle complex business problems and be proficient in applying structured problem-solving methodologies and frameworks. This role offers a very high degree of ownership and the opportunity to independently drive operational excellence for our business.

Job Responsibility:

Build business operations for the core Servicing team in collaboration with Product, Engineering, Legal and Compliance, and Servicing Operations teams
Leverage qualitative and quantitative data to continuously improve existing products and processes for operations stakeholders
Identify and assess the viability of new business opportunities and other strategic initiatives
Research business requirements for new processes and translate them into mature standard operating procedures
Work with the Client Experience, Servicing Operations, Compliance, and Quality Management teams to ensure operational excellence and efficiency
Learn new concepts and technologies quickly and apply them to complex challenges
Cultivate a deep understanding of the mortgage servicing industry

Requirements:

2-4 years experience working in investment banking, consulting, investing, or business operations role
Extremely self-motivated and results-oriented — is organized, proactive in finding solutions, and has a strong drive to complete projects
Strong project management skills with an ability to prioritize, communicate progress, and deliver results while managing multiple projects
Strong verbal and written communication skills, with experience in effective stakeholder management
Able to remain calm under pressure, and can excel under time-sensitive deadlines while maintaining a positive attitude
Embraces opportunities for growth, and is competent in working both independently and as part of a high-velocity team
Strong ability to reason with and draw insights from data
Experience with SQL and fluency in Excel/Google Sheets required
Prior experience working collaboratively with product managers, engineers, and operations to develop new products or complex processes

Nice to have:

Other programming experience, particularly Python, is a plus
Experience in the financial or financial technology sector, particularly mortgage origination, mortgage servicing, or in the real estate industry, is a plus

What we offer:

Meaningful stake in the company via equity
Performance bonus program
401K plan
Comprehensive medical, dental, & vision benefits
Company-wide orientation
Learning & development opportunities
Regular review cycles that feature 360-degree feedback
17 days paid time off
Sick days
11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Valon Mortgage - All Job Offers

Job Link Share:

Business Operations Associate

Valon Mortgage

Location:
United States , New York

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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