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As a Business Operations Associate, you will work within the Business Operations team supporting the growth of Airbnb in Mexico, Central America and the Caribbean. The Business Operations Associate will be responsible for conducting data analysis, market research, and putting together memos and presentations to support strategic decision making by creating such insights. S/he will have the possibility to learn and assume the responsibility of providing fundamental data insights to local market teams. Our Associate will gain a comprehensive understanding of how the different functions within the territory interact with each other, and have the opportunity to work cross functionally.
Job Responsibility:
Conduct data-driven deep-dives on everything business related - supply, demand, conversion - to provide a clear understanding of marketplace performance at different levels
Derive key conclusions and recommendations on how to address different problems, identifying opportunities for growth and improvement
Produce reports and other forms of intel by leveraging external data sources to have a better understanding on both the market (size, growth, trends…) and our performance vs. the industry
Respond to inquiries from internal stakeholders by providing high quality ad hoc data analysis and insights
Work seamlessly with other teams on projects that require their support
Act as a key contributor to the success of the team
Contribute to key projects in the Territory supporting the Business Operations Lead and Country Manager
Requirements:
2+ years experience
Bachelor's degree in Business Administration, Economics, Engineering, or a related field
Skilled user of Excel, Tableau, and Superset
Proficient with SQL, large databases and raw data
Strong spoken and written Spanish and English language skills
Strong analytical and communication skills
Pays attention to both details and macro-level outcomes
Ability to work proactively and results-driven: always trying to learn that extra detail that can help make the most accurate decisions
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