CrawlJobs Logo

Business Operations and Growth Lead

Australia, Sydney · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe. The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnb’s global supply of high-quality stays, and executing Airbnb’s global strategy in the market. With a focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and success in its next chapter. The Global Markets Team, which sits within CBO, ensures that Airbnb is locally relevant and serves the needs of our global hosts and guests, helping regions more efficiently plan and execute growth strategies across supply, demand, and other surfaces in a way that will resonate with our communities. As we expand our business, we look for the best and brightest to drive strategic business decisions. To this end, the team is looking for a Business Operations and Growth Lead to join our Australia and New Zealand team (ANZ). The Difference You Will Make: You will work closely with the cross-functional leaders and teams, and play a key role in scaling our community growth and optimization-focused programs. The successful candidate will report to the Country Manager, ANZ. This role is based in Sydney and will require in-person office attendance, with flexibility on the days and frequency.

Job Responsibility

  • Align all functions to achieve Australia and New Zealand’s business objectives in partnership with the Country Manager
  • Drive regular business operation meetings and initiate meaningful conversations - leading weekly meetings with cross-functional project teams to ensure key initiatives are on track in the country
  • Use all available data sources and tools, internal and external, to analyze macro and micro trends, and present analysis, insights, and actionable plans to Airbnb country and regional leadership team to drive key business decisions
  • Own the day-to-day business analysis
  • Anticipate changes before they happen and align adjustments to maximize growth and minimize risk
  • Own the conception, execution, and measurement of cross-functional initiatives end-to-end
  • Assist the Country Manager in owning the performance narrative for key metrics and deliver the story to senior leaders in a concise and clear manner in weekly, monthly, and quarterly business reviews

Requirements

  • Minimum of 10+ years of work experience, preferably with combined exposure to business growth, business analytics, and project management in a dynamic entrepreneurial environment
  • A proven bias to action and ability to own a project from conception through to post-mortem
  • Ability to work in a world of uncertainty and ambiguity - to create clarity from abstraction
  • A familiarity with AI tools would be considered an asset
  • A world class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner
  • A proven track record of being able to storytell, influence and rally diverse cross-functional stakeholders against a common mission or goal using both qualitative and quantitative insights
  • Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy
  • Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
  • Impeccable organizational skills, attention to detail and ability to document processes & decisions made
  • Experience implementing and scaling initiatives across globally dispersed teams
  • Experience working cross-functionally with multiple departments
  • Hands-on approach, getting things done fast
  • Comfort with manipulating large datasets in excel is a must
  • SQL proficiency strongly preferred

Nice to have

  • A familiarity with AI tools
  • SQL proficiency strongly preferred

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Business Operations and Growth Lead

8 matching positions

Programs and Business Operations Lead

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
Mexico , Mexico City
Salary
Salary:
146666.66 - 183333.33 MXN / Month
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience leading complex growth initiatives or business programs in high-growth environments
  • Proven track record of building and scaling new businesses
  • Experience in the consumer services industry, particularly within a digital company, is preferred
  • Direct experience launching and scaling growth initiatives
  • Strong analytical abilities combined with a deep understanding of guest needs and market dynamics
  • Ability to distill complex information into clear business strategies
  • Rapid test and learn
  • Prioritization skills
  • Exceptional communication skills
  • Expertise in driving collaboration across diverse teams
Job Responsibility
Job Responsibility
  • Develop and implement strategic plans that drive growth for Airbnb's Experiences business
  • Own demand strategy and business growth for a defined set of priority markets
  • Collaborate with cross-functional teams to achieve shared objectives
  • Leverage analytical skills to translate data-driven insights into actionable operational plans
  • Build and maintain strong relationships with internal and external stakeholders
  • Own and influence the business outcomes of this high-growth area
  • Think outside the box to come up with novel ways of structuring incentives, business models, and ways of working
What we offer
What we offer
  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Programs and Business Operations Lead

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years experience in consulting position, or project management in the tech platform industry. Hospitality or online Travel Agency (OTA) industry is preferred
  • Experience working cross-functionally with product, marketing, sales operations and enablement teams
  • Ability to take initiative and deal with uncertainties
  • Strong appetite for working with the Airbnb community
  • Ability to manage complex projects and multi-task with excellent organization skills
  • Pays attention to both details and macro-level outcomes
  • Seasoned internal and external communicator with strong interpersonal skills
  • Ability to thrive in a fast-paced, dynamic and ever changing startup environment. Being resilient, learning from mistakes and improving quickly
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
  • Data driven, can do attitude, strategic thinker and passion for new products and solutions
Job Responsibility
Job Responsibility
  • Develop and execute strategies to grow the success of the Airbnb Platform in your territory
  • Align the functions operating in your country behind common objectives and work with other teams in the organization on cross border projects
  • Own and lead the growth of origin guest demand in the market to 10x our penetration
  • Partner closely with multiple cross functional teams to achieve our origin guest ambition
  • Lead the team while operationalizing multiple programs simultaneously
  • Build the analysis and frameworks that will support the decisions taken in the country to achieve the goals
Read More
Arrow Right

Finance and Business Operations Lead

We're looking for a Finance & Business Operations Lead to own the financial and ...
Location
Location
Salary
Salary:
136000.00 - 184000.00 USD / Year
Bluesky
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have 6-8 years of operations experience at a high-growth startup, with significant time spent building 0 → 1 process
  • Thinks AI-first and aims to leverage technology to solve scaling challenges
  • Think in systems: when you see a recurring problem, you build something that makes it not recur
  • Can hold strategic and operational work simultaneously and understand working on a small team requires both
  • Are comfortable operating in a high agency, low ego environment where we move quickly and focus on results
  • Have owned vendor relationships and financial operations with enough depth to not need hand-holding on routine decisions
Job Responsibility
Job Responsibility
  • Support tool procurement and onboarding, and maintain ongoing vendor relationships in partnership with the teams those vendors serve
  • Research and analyze vendors, tools, and partners relevant to strategic initiatives
  • bring structured recommendations to leadership
  • Track subscription costs, flag redundancies, and manage renewals proactively
  • Track budgets across teams, approving reimbursements, and flag variances before they become problems
  • Prepare financial reporting support, investor reporting, and board materials in coordination with the Strategy & Operations Senior Manager and COO
  • Manage invoice routing and expense reconciliation in coordination with our Operations Admin and our fractional finance team
  • Coordinate with the Recruiting team, our fractional finance team, and members of the leadership team to develop funding plans for headcount to support company strategy
  • Build automations and AI integrations into processes, where appropriate
  • Own business insurance end-to-end, including managing annual renewal cycles across all policy types (D&O, E&O, general liability, cyber, and others), maintain broker relationships, ensure applications are accurate, flag coverage gaps proactively
  • Fulltime
Read More
Arrow Right

Business Operations And Growth Associate

Tesla Government Inc. is seeking an enthusiastic and organized generalist to sup...
Location
Location
United States , Falls Church
Salary
Salary:
85000.00 - 95000.00 USD / Year
teslagov.com Logo
Tesla Government
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organizational skills, problem-solving skills, and attention to detail
  • Excellent written and verbal communication skills
  • Ability and desire to manage multiple priorities in a fast-paced environment
  • Ability to handle sensitive and confidential information with professionalism
  • US Citizen
  • Eligible for a security clearance
  • Bachelor’s degree
Job Responsibility
Job Responsibility
  • Support planning and execution of company meetings, events, and trainings
  • Assist with development and updates to SOPs, company policies, and the Employee Handbook
  • Assist with the hiring and onboarding process, including preparing and posting job descriptions, screening candidates, and preparing offer letters and onboarding materials
  • Lead efforts to automate and streamline administrative and compliance tasks throughout the company and to centralize key information in our proprietary knowledge management system
  • Assist with administrative aspects of the performance review process, including tracking completion and maintaining documentation
  • Assist with maintaining personnel records and ensuring compliance with internal processes
  • Support Tesla Government’s benefits program by researching and evaluating new benefits offerings and assisting with the implementation and compliance process for new and current benefits offerings
  • Manage routine finance tasks to ensure a prompt and accurate accounts payables process and prompt monthly reporting
  • Administer key aspects of our accounting system, including setting up new hires, maintaining personnel records, and establishing new charge codes and expense codes
  • Perform monthly bank reconciliations
What we offer
What we offer
  • Flex PTO
  • flexible work schedule
  • health benefits
  • 4% matching on 401k contributions
  • competitive compensation
  • work from home (telework)
  • medical, dental, and vision insurance
  • retirement savings options
  • paid time off
  • paid holidays
  • Fulltime
Read More
Arrow Right

Ai business process sales and service strategy and enablement lead

Microsoft’s mission is to empower every person and every organization on the pla...
Location
Location
United States , Multiple Locations
Salary
Salary:
130900.00 - 251900.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales enablement, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
  • 6+ years experience in Management Consulting, Sales, Program Management, Learning & Development or Sales Enablement
Job Responsibility
Job Responsibility
  • Leverage business, industry, and technical knowledge to create a high-value sales learning path, enablement, and community for the sales organization
  • Develops and executes high-quality AI Business Process Sales and Technical skilling projects/programs across organizational boundaries, including content and live and on-demand delivery
  • Implements listening mechanisms to understand the voice of the field and considers the solution engineer’s needs when scoping learning outcomes for skilling projects
  • Ensure correct KPIs are in place to achieve the right outcomes for our customers and to measure business impact
  • Analyzes enablement outcome and customer feedback to drive continuous improvement and promote sustainable revenue and consumption growth
  • Closed Feedback Loop: Facilitation and delivery of closed feedback loop with key executive sponsors and cross-organizational partners including Engineering, Product Marketing, Worldwide Specialist Team Unit (WW STU)/Customer Success, Worldwide Learning, etc
  • Identifies, evaluates, and proposes new readiness projects based on unmet needs
  • Collaborates with internal teams (e.g., Finance, Marketing, Engineering, Field Sales) for holistic field readiness planning
  • Executive presence: advises senior leadership as a domain expert to inform planning decisions
  • Demonstrates influence through collaboration across multiple divisions
  • Fulltime
Read More
Arrow Right

Sales and Operations Lead

A Queanbeyan based company is seeking a focused Sales and Operations Lead to man...
Location
Location
Australia , Queanbeyan
Salary
Salary:
80000.00 - 100000.00 AUD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
June 17, 2026
Flip Icon
Requirements
Requirements
  • Excellent attention to detail, a proactive mindset with a good understanding of what drives business
  • Minimum 3 years within construction, building materials, or trade services sales/consultancy is desirable
  • A positive attitude and eagerness to learn and grow within the role - consultative sales experience is a requirement
  • Ability to oversee and support the sales team, proven experience with team leadership
  • Comfortable reviewing sales data and metrics to drive team performance
  • Strong negotiation skills, the ability to build trust and rapport with a focus on long-term relationship building rather than 'transactional' sales
  • Strong knowledge of workplace safety and safety operations
Job Responsibility
Job Responsibility
  • Identify and gain new business opportunities, as well as capitalise on opportunities for growth with current customers
  • Initiate contact with key decision-makers and secure formal appointments
  • Manage the full life cycle of quotes for the cabinet product category, including preparation, lead follow-up, and order processing
  • Monitor quote expiration dates, perform necessary re-quotes, and ensure all records are accurate and current
  • Oversee the sales inbox with a focus on speed. Ensure all customer inquiries are addressed promptly and professionally
  • Track individual and team progress against established sales targets to ensure the department remains on schedule
  • Conduct regular reviews of sales activities to ensure outreach protocols and follow-up standards are being met
  • Review the sales pipeline to identify bottlenecks or stagnant leads, providing the team with the direction needed to move opportunities forward
  • Identify and resolve operational issues that hinder the sales team's efficiency, ensuring they have the tools and data required to succeed
  • Taking an innovative approach and supporting team growth and development
Read More
Arrow Right

Programs & Business Operations Lead, EMEA

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
United Kingdom , London
Salary
Salary:
100000.00 - 125000.00 GBP / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in business operations, strategy, management consulting, or a related analytical role
  • Strong analytical skills with proficiency in SQL, Excel/Sheets, and data visualization tools (e.g., Tableau, Looker, Superset)
  • AI knowledge
  • Proven ability to manage complex, cross-functional projects from ideation to execution
  • Excellent communication and presentation skills — both written and verbal
  • Comfort operating in ambiguity with a bias toward action and ownership
  • Experience working in a fast-paced, global environment
  • Experience in a two-sided marketplace, travel/hospitality, or tech industry
  • Familiarity with Airbnb's business model and the EMEA market landscape
Job Responsibility
Job Responsibility
  • Partner with the EMEA Homes Director to define and execute regional strategy, goals, and key initiatives
  • Build and maintain frameworks for tracking business performance against OKRs and company priorities
  • Conduct deep-dive analyses on market trends, competitive landscape, and growth opportunities across EMEA
  • Design and improve operational processes to increase efficiency, transparency, and cross-functional alignment
  • Own the cadence of business reviews (WBRs, MBRs, QBRs), ensuring the leadership team has clear visibility into performance
  • Identify bottlenecks, risks, and opportunities — and drive action plans to resolution
  • Act as a connective tissue between the EMEA Homes team and key partners including Product, Marketing, Policy, Finance, Data Science, and Customer Service
  • Facilitate alignment across stakeholders on high-priority projects and regional launches
  • Represent EMEA Homes perspectives in global Biz Ops forums and planning cycles
  • Translate complex data into clear, compelling narratives for leadership audiences
What we offer
What we offer
  • Bonus
  • Equity
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Programs & Business Operations Lead, EMEA

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
France , Paris
Salary
Salary:
98000.00 - 123000.00 EUR / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in business operations, strategy, management consulting, or a related analytical role
  • Strong analytical skills with proficiency in SQL, Excel/Sheets, and data visualization tools (e.g., Tableau, Looker, Superset)
  • AI knowledge
  • Proven ability to manage complex, cross-functional projects from ideation to execution
  • Excellent communication and presentation skills — both written and verbal
  • Comfort operating in ambiguity with a bias toward action and ownership
  • Experience working in a fast-paced, global environment
  • Experience in a two-sided marketplace, travel/hospitality, or tech industry
  • Familiarity with Airbnb's business model and the EMEA market landscape
Job Responsibility
Job Responsibility
  • Partner with the EMEA Homes Director to define and execute regional strategy, goals, and key initiatives
  • Build and maintain frameworks for tracking business performance against OKRs and company priorities
  • Conduct deep-dive analyses on market trends, competitive landscape, and growth opportunities across EMEA
  • Design and improve operational processes to increase efficiency, transparency, and cross-functional alignment
  • Own the cadence of business reviews (WBRs, MBRs, QBRs), ensuring the leadership team has clear visibility into performance
  • Identify bottlenecks, risks, and opportunities — and drive action plans to resolution
  • Act as a connective tissue between the EMEA Homes team and key partners including Product, Marketing, Policy, Finance, Data Science, and Customer Service
  • Facilitate alignment across stakeholders on high-priority projects and regional launches
  • Represent EMEA Homes perspectives in global Biz Ops forums and planning cycles
  • Translate complex data into clear, compelling narratives for leadership audiences
What we offer
What we offer
  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right