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Business Operations Analyst

Puerto Rico, Aguadilla Employment contract · Job Posted September 24, 2025
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Job Description

This role focuses on business strategy, consulting, process improvement, and inventory management using tools like SAP S/4. It involves leadership, cross-functional collaboration, and advanced analytics to drive corporate initiatives within supply chain strategy and operations.

Job Responsibility

  • Identifies research, tools, and analyses required to achieve objectives for multiple workstreams or projects
  • Manages cross-functional teams and communications to facilitate projects and ensure timely delivery to clients
  • Manages the development of project guidelines, contingency plans, objectives, and deliverables
  • Consults with business leaders on a wide range of issues related to the strategy formulation process and related projects
  • Manages a broad range of moderately complex supply chain processes, such as inventory analysis, manufacturing processes and logistics management
  • Identifies opportunities for process improvement and develops recommendations
  • Independently execute Manufacturing System and SAP Inventory Transactions (Warehouse and Shipping) Monitoring Tasks
  • Provide Manufacturing System and SAP Inventory Transactions (Warehouse and Shipping) consulting to customers: Supply Chain, Engineers, Manufacturing, Finance-Inventory, 3PL (Warehouse and Shipping)
  • Support Business Testing Requests related to Manufacturing System and SAP
  • Perform root cause analysis for issues identified/reported and provide resolution within the service level model defined. Including the opening of tickets to HPE IT/InfoSys/UST/DXC and follow-up to get appropriate resolution as needed
  • Perform business escalations as required
  • Perform Manufacturing System configurations and labels development
  • Perform Physical vs Manufacturing System reconciliation and WIP inventory analysis
  • Generate/Update Processes Documentation
  • Identify processes improvement (Kaizens)
  • Support and participate on Business Unit and PRMO Projects/Special Requests
  • Provide On-Call support as per business need
  • Attendance and active participation in project/initiatives meetings
  • Reviews metrics on a regular basis, identifying opportunities for improvement
  • Mentors junior-level staff.

Requirements

  • Advanced university degree (e.g., MBA) or demonstrable equivalent
  • Typically 5-8 years work experience in project management, supply chain or/and inventory management
  • Extensive expertise in SAP S/4, particularly in Production Planning, Warehouse Management, and Material Management
  • Advance level in English and mastery in local language
  • Excellent analytical thinking, analysis, and problem solving skills
  • Ability to summarize abstract ideas clearly and independently manage project objectives
  • Extensive knowledge of Microsoft Office (Excel, PowerPoint, Word, etc)
  • Very strong verbal and written communication skills, including negotiation, presentation, and influence
  • Superior group facilitation
  • Excellent project management skills, including project structuring
  • Strong relationship management skills, including partnering and consulting
  • Thorough knowledge of inventory analysis
  • Developed leadership skills, including team-building, conflict resolution, and management
  • Understanding of supply chain processes (plan, source, make deliver)
  • Strong business acumen and technical knowledge within area of responsibility
  • Strong understanding of the company's overall supply chain strategy.

What we offer

  • Health & Wellbeing
  • Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
  • Personal & Professional Development
  • Specific programs catered to career growth
  • Unconditional Inclusion
  • Inclusive work environment celebrating individual uniqueness.

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