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Business Operations Analyst

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Instawork

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

90000.00 - 130000.00 USD / Year
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Job Description:

Instawork is looking for a hungry, AI-native operator to transform how our Go-to-Market teams work. You'll deploy agentic AI systems and automation to eliminate manual processes—including your own. You'll analyze data to surface insights, make commercial recommendations, and manage cross-functional projects. This is a high-growth opportunity for someone who learns by building and wants to shape business operations at an AI-powered marketplace.

Job Responsibility:

  • Build agentic workflows that autonomously handle lead enrichment, routing, qualification, and follow-up
  • Deploy AI tools (Claude, GPT, custom agents) to eliminate repetitive GTM tasks
  • Prototype solutions quickly—ship v1, iterate based on feedback
  • Continuously identify and automate manual processes across Sales, Marketing, and Ops
  • Write SQL queries and build dashboards to track GTM performance
  • Analyze sales, marketing, and ops data to surface actionable insights
  • Create self-serve reporting for Sales and Account Management teams
  • Own implementation of new tools and processes from scoping to rollout
  • Coordinate across Sales, Marketing, Finance, and Ops stakeholders
  • Document workflows and train teams on new systems
  • Partner with Sales and Account Management to understand what's blocking revenue
  • Scope ambiguous problems—determine what to automate, what to eliminate, what needs human judgment
  • Make recommendations on process changes with clear business impact estimates

Requirements:

  • BS in Computer Science, Engineering, Math, or similar quantitative field
  • 1-3 years in analytics, operations, consulting, or tech startup environment
  • Demonstrated AI/automation projects—show us agents you've built (personal, academic, or professional)
  • SQL proficiency
  • comfort with Excel/Sheets for complex analysis
  • Python fundamentals (scripting, API calls, data manipulation)
  • Strong written and verbal communication—can translate technical work for non-technical audiences
  • Bias for action: you'd rather ship something imperfect than wait for perfect
  • Comfort with ambiguity: can take a vague problem ("figure out why X isn't working") and structure an approach
  • Coachable: you want feedback, seek mentorship, and iterate fast on how you work

Nice to have:

  • Experience building agentic systems (n8n, cursor, replit, Claude tools, custom pipelines)
  • Familiarity with BI tools (Tableau, Mode, Looker)
  • Experience with CRM/sales tools (Salesforce, HubSpot)
  • Marketplace or B2B SaaS background
What we offer:
  • Medical, dental, and vision plans with coverage beginning on the date of hire
  • Flexible paid time off
  • At least 8 paid company holidays annually
  • Phone stipend
  • Commuter stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program through Lumity
  • Equity in the form of stock options

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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