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As the Business Operations Analyst, your role includes partnering with the SVP of Operations and cross-functional teams—including Power BI, Finance, and Operations—to analyze business data, identify opportunities for process improvement, and implement strategic initiatives that drive operational excellence. You’ll serve as a key contributor in aligning business processes with organizational goals, improving efficiency, and supporting data-driven decision-making across the enterprise.
Job Responsibility:
Partner with the SVP of Operations and support services to evaluate current business practices and implement best-in-class solutions
Analyze operational data to identify performance gaps, cost-saving opportunities, and areas for efficiency improvement
Assist with operations initiatives that streamline workflows and enhance organizational performance
Collaborate across departments to standardize business processes and improve outcomes
Support the SVP of Operations in developing and executing strategic plans
Align foundational business processes with organizational goals to achieve measurable outcomes
Track and report on major initiatives and project deliverables, ensuring timelines, budgets, and ROI goals are achieved
Assist with business case development and performance measurement for key initiatives
Partner with Learning and Development to ensure successful adoption of operational improvements
Introduce digital transformation and process automation initiatives to enhance business outcomes
Communicate key opportunities and recommendations clearly to leadership and stakeholders
Foster a high-performance culture focused on results, accountability, and collaboration
Serve as a trusted advisor to the SVP of Operations by providing actionable insights and strategic recommendations
Partner with Financial Planning, Power BI, and Operations teams to drive enterprise-wide visibility through analytics
Establish and monitor KPIs and metrics to evaluate the success of operational initiatives
Prepare and present data analysis and performance dashboards for executive review
Ensure operational leaders have timely access to accurate data to inform decision-making
Requirements:
Bachelor’s degree in Business Administration, Finance, Operations Management, or related field (Master’s preferred)
2–5 years of experience in business operations, analytics, process improvement, or strategic planning
Proven track record of identifying and implementing process improvements that deliver measurable results
Advanced proficiency in Microsoft Excel and experience with BI tools such as Power BI
Strong analytical, problem-solving, and critical-thinking skills
Excellent verbal and written communication skills with the ability to influence at all levels of the organization
Solid project management experience with attention to timelines, budgets, and outcomes
Strong business acumen and the ability to work effectively in cross-functional environments
Highly organized with the ability to manage multiple priorities and meet deadlines
Collaborative mindset and adaptability in a fast-paced, evolving organization
What we offer:
Comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
Competitive wages
Early access to earned wages before payday!
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
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