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Business Operations Specialist- Hybrid, Philadelphia or Cambridge. ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Business Analyst to join our diverse and dynamic team. As a Business Analyst at ICON, you will analyze activity performance, develop accurate reporting tools, ensure consistent project reporting, conduct cost/benefit analyses, and drive continuous improvement efforts across the organization by collaborating with various departments.
Job Responsibility:
Develop and maintain custom sales and expense tracking dashboards
Identify process improvement opportunities and recommend action plans
Implement tools and analytical measures for guidance to finance, operations, and senior management
Track, monitor, and update sales opportunities across business units
Coordinate revenue and backlog forecasting in collaboration with Finance
Provide regular reports on key financial metrics, participate in Salesforce software training, and assist in developing Project Management work process documents
Requirements:
Bachelor's degree in Business Administration, Finance, or a related field
3 to 6 years of experience in data analysis, business intelligence, or financial analysis
Proficiency in using data visualization tools and dashboard creation
Strong analytical and problem-solving skills
Familiarity with Salesforce software is a plus
available to be in office 3 days a week in Philadelphia, PA or Cambridge, MA
Nice to have:
Familiarity with Salesforce software
What we offer:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others