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We ensure cross-functional coordination and increase efficiency across Plaid to help us achieve our Company goals. The Business Operations team is focused on solving some of Plaid's most pressing business issues. They are a small team of individuals with complementary skill sets, capable of tackling cross-functional strategic and operational challenges across the business. This role will partner with our Bank Partnerships team. This team sits at the intersection of product, policy, and partnerships, and oversees our relationships with the banks and financial institutions that define how open finance works.
Job Responsibility:
Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across Plaid
Partnering with other teams and functions to improve efficiency, productivity, and performance
Developing and tracking key company KPIs to drive execution and identify opportunities for operational improvement
Identifying and assessing the viability of new business opportunities, strategic initiatives, and partnerships for Plaid
Building out processes and success measures, and executing on initiatives to build, launch, and operationalize Plaid’s new products, in close partnership with our Product and Go-To-Market teams
Requirements:
8+ years of experience including 3 years in Strategy, Business Operations, or Finance supporting complex, multi-stakeholder businesses
A passion for financial services innovation
Strong analytical, financial modeling, and presentation skills
Ability to distill complex issues into structured frameworks and action plans
Ability to thrive in an ambiguous environment with a high degree of autonomy
Ability to build productive and positive relationships across the organization at all levels
Ability to independently drive consensus across cross-functional teams and influence decision making
Strong knowledge of SQL preferred
Direct operational experience in fintech, data infrastructure or other high-growth SaaS company, with prior exposure to dual-sided marketplaces or network businesses preferred
Nice to have:
Strong knowledge of SQL
Direct operational experience in fintech, data infrastructure or other high-growth SaaS company, with prior exposure to dual-sided marketplaces or network businesses
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