CrawlJobs Logo

Business Onboarding (KYB) Process Lead

careers.bunq.com Logo

bunq

Location Icon

Location:
Netherlands; Bulgaria , Amsterdam ▼

Category Icon
Category:
Banking

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We believe that opening a business bank account should be as easy as taking your business online—and we mean easy. Our goal is a seamless, fast, and transparent onboarding experience for every business owner. As our Business Onboarding Process Lead, you’ll ensure that we keep our promise to onboard businesses in 5 minutes or less. Your expertise will reshape and automate onboarding processes, cut through unnecessary back-and-forth, and give businesses the clarity they need every step of the way. Through this, you’ll help us deliver a delightful user experience, showing entrepreneurs they’ve chosen the right bank for their financial journey.

Job Responsibility:

  • Data-driven problem solving: Conduct weekly analyses of users that don’t meet our 5-minute onboarding promise, identify root causes, and reduce inefficiencies to keep that figure below 4%
  • Clear communication: Ensure users in onboarding always know what is expected of them, what they need to do next, and receive a clear timeline for their account verification
  • Policy optimisation: Conduct quarterly reviews of SBI codes, risk labels, and acceptance policies to remove unnecessary blockers while maintaining compliance
  • Leverage APIs: Use service providers where possible to directly collect and verify user data, boosting 5-minute onboarding

Requirements:

  • Deep expertise in KYB processes, with familiarity in EDD and CDD across EU markets
  • Proven ability to deliver seamless UX for onboarding journeys, ideally with product-facing experience
  • Strong analytical and research skills that allow you to turn raw data into actionable business insights
  • The ability to plan, organize, and execute complex improvements to onboarding mechanisms while driving real results
  • Prior experience optimizing policies and working in regulated environments
  • Excellent knowledge of various risk profiles and acceptance standards, including risk-labeling frameworks and decision paths
  • Strong communication skills and a user-centric approach to problem-solving
What we offer:
  • Great, international colleagues who share your mindset
  • Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
  • Digital Nomad program: After your first year, enjoy up to 20 days per year to work while traveling
  • We support growth with bunq Academy and €1500 annual learning budget
  • We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office
  • Massive discount with Urban Sports Club in the Netherlands, option for MultiSport card in Bulgaria
  • Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle
  • Travel expenses are covered whether you come walking or by bike, bus or car
  • A MacBook so you can Get Shit Done with us
  • Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options in the Netherlands and lunch allowance in Bulgaria
  • An optional pension plan with monthly contribution from bunq
  • Monthly contribution to your phone and internet bills
  • Friday drinks and other celebrations

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
bunq - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Business Onboarding (KYB) Process Lead

Team Lead - Onboarding Operations

Adyen is seeking a results-driven leader to manage the APAC Onboarding Operation...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced leader with 1-4 years of people management in operations or compliance within financial services or payments
  • Skilled at managing regional delivery while collaborating with global peers and leadership
  • Deep knowledge of KYC, KYB, and CDD practices, including regulatory requirements across APAC markets
  • Proven ability to lead transformation and implement scalable operational improvements
  • Analytical and structured, with strong experience using data to guide decisions
  • Confident communicator who builds alignment across Compliance, Product, and Commercial teams
  • Comfortable representing APAC at a global level, contributing to strategic discussions and process standardization
  • Pragmatic, proactive, and outcome-oriented in solving operational challenges
Job Responsibility
Job Responsibility
  • Lead and develop the APAC Onboarding Operations team, ensuring quality, speed, and compliance across all markets
  • Drive regional execution in APAC, building scalable, compliant frameworks aligned with Adyen’s global onboarding strategy
  • Collaborate with global peers and leadership to shape the future of onboarding operations, sharing regional insights and co-developing global standards
  • Lead process transformation and automation projects to improve efficiency and control across regions
  • Use operational data to monitor performance, identify patterns, and deliver measurable improvements
  • Maintain audit readiness through strong documentation, clear ownership, and consistent application of policies
  • Partner with Compliance, Product, and Commercial teams to resolve bottlenecks and balance risk with business impact
  • Represent APAC in global leadership discussions, ensuring regional needs are understood and reflected in global decisions
  • Develop a high-performing team culture rooted in accountability, clarity, and continuous improvement
Read More
Arrow Right

Risk and Compliance Officer

At Paymentology, we’re redefining what’s possible in the payments space. As the ...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
paymentology.com Logo
Paymentology
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6 years’ experience in compliance, financial crime, risk management, or related roles within banking, payments, fintech, or another regulated environment
  • Strong knowledge of South African regulatory frameworks (e.g. FIC Act, NPS Bill), particularly AML, CFT, KYC/KYB, and risk management
  • Practical experience in risk assessments, compliance monitoring, issue management, and remediation
  • Familiarity with international financial crime frameworks (FATF, EU AML Directives, OFAC) preferred
  • Experience with compliance tools (e.g. sanctions screening, AML monitoring, GRC systems) preferred
  • Proven experience implementing RMCPs and conducting due diligence and policy rollouts
  • Excellent written and verbal communication skills in English
  • Strong proficiency in Microsoft Office (especially Excel and PowerPoint) and a willingness to leverage AI tools for efficiency
  • Strong stakeholder management and ability to operate effectively in complex, ambiguous environments
  • Ability to translate regulatory requirements into practical, operational controls
Job Responsibility
Job Responsibility
  • Act as the primary compliance contact for Sponsor banks, supporting day-to-day operation of Paymentology’s local compliance framework
  • Interpret and implement partner banks’ Risk Management and Compliance Programme (RMCP) requirements, ensuring alignment with applicable legislation and regulatory frameworks
  • Conduct and oversee KYC and KYB processes for cardholders, corporate clients, and partners, including onboarding, beneficial ownership verification, sanctions, PEP, and adverse media screening
  • Lead onboarding risk assessments in line with global standards and risk appetite, including enhanced due diligence where required
  • Perform periodic reviews (monitoring & testing) to assess compliance and risk programme effectiveness and identify improvements
  • Maintain accurate compliance records and prepare clear, structured reports for senior management, clients, and regulators
  • Support documentation requests to demonstrate the effectiveness of compliance controls
  • Support the development and embedding of a structured risk management framework for South Africa
  • Identify, assess, document, and monitor key risks across compliance, operational, third-party, resilience, and regulatory domains
  • Contribute to the implementation of a proactive Enterprise Risk Management (ERM) framework
  • Fulltime
Read More
Arrow Right

Senior Product Manager

At Wave, we help small businesses to thrive so the heart of our communities beat...
Location
Location
Canada , Toronto
Salary
Salary:
137000.00 - 154000.00 USD / Year
waveapps.com Logo
Wave
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of working experience in product management
  • Minimum of 3 years in the financial services industry
  • Familiarity of financial products onboarding experiences including KYC, KYB and risk and fraud mitigation practices
  • Experience leading product teams and taking new products from ideation to launch to scale in a Fintech environment
  • Proven ability to prioritize and make hard decisions in a fast-paced environment, while actively identifying and mitigating issues that have an impact on successful completion of goals
  • Excellent communication and presentation skills with the integrity and confidence to liaise with executives and senior management
  • Experience in and enjoy product management from conception to launch and growth
  • Well-versed in customer and market research and can methodically go about understanding the needs of customers, the trends in the market, as well as the depth and breadth of competitors’ products
  • Experience leading and building software products from concept to launch and growth
  • Strong stakeholder management and leadership skills
Job Responsibility
Job Responsibility
  • Own the end-to-end product vision and multi-year strategy for Payroll, aligning it to Wave’s broader Embedded Services roadmap
  • Identify and size new product opportunities: leveraging customer research, regulatory insights, and competitive analysis
  • Lead cross-functional teams to build platform capabilities that simplify onboarding, enhance compliance, improve reliability, and scale Payroll sustainably
  • Translate strategy into clear roadmaps, requirements, and measurable outcomes that accelerate product performance and revenue growth
  • Drive disciplined execution—balancing experimentation, technical debt, and delivery velocity
  • Partner with CX, Operations, Risk, Compliance, Finance, and Engineering to ensure alignment on processes, risk tolerances, regulatory expectations, and customer goals
  • Build strong business cases and communicate tradeoffs across executive and senior leadership stakeholders
  • Influence the broader product ecosystem by collaborating with other PMs on payments, onboarding, risk, and customer experience flows that intersect Payroll
  • Use analytics, qualitative insights, and operational data to guide prioritization and evaluate success
  • Proactively identify friction points, investigate performance risks, and design scalable mechanisms to improve user experience and operational efficiency
What we offer
What we offer
  • Bonus Structure
  • Employer-paid Benefits Plan
  • Health & Wellness Flex Account
  • Professional Development Account
  • Wellness Days
  • Holiday Shutdown
  • Wave Days (extra vacation days in the summer)
  • Get A-Wave Program (work from anywhere in the world up to 90 days)
  • Fulltime
Read More
Arrow Right

FinCrime EDD Team Leader

This is a hybrid role joining our First Line of Defence Financial Crime team in ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
capitalontap.com Logo
Capital on Tap
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience leading or mentoring teams within a financial crime environment, ideally with a focus on Enhanced Due Diligence (EDD)
  • 6+ years of experience in financial crime roles, with deep expertise in KYB requirements for SME corporate customers in both the UK and US
  • Previous exposure to higher risk sectors, and SME corporate customers operating within them, being able to articulate both the risks posed by operation in such sectors, as well as how they can be managed
  • Expert-level ability to analyse complex ownership structures, including trusts, funds, and overseas entities, and translate risks into clear, actionable decisions
  • Proven track record of making sound, risk-based decisions in a fast-paced environment while maintaining exceptional attention to detail
  • Strong leadership qualities, including the ability to communicate complex concepts clearly to both your team and senior stakeholders
  • Experience in handling or overseeing the preparation of SARs and navigating regulatory expectations across different jurisdictions
Job Responsibility
Job Responsibility
  • Lead and mentor a team of EDD Analysts, providing regular 1-to-1s, coaching, and support to ensure professional growth and high-quality output
  • Oversee complex EDD investigations on SME customers in the UK and US, acting as a final escalation point for difficult KYB decisions which could involve obscure money movement or complex ownership structures involving trusts, funds and overseas entities
  • Manage team workflows and capacity to ensure Transaction Monitoring alerts and EDD reviews are completed in line with established quality and timeliness standards
  • Drive quality assurance by performing regular reviews of team decisions and documentation, ensuring rationales are sound and align with the company's risk appetite
  • Collaborate with leadership to refine financial crime policies, enhance onboarding processes, and contribute to the evolution of monitoring strategies
  • Support the internal approval process for Suspicious Activity Reports (SARs) before submission to relevant authorities like the NCA and FINCEN
  • Serve as a subject matter expert for the wider business on financial crime typologies and emerging risks within high-risk sectors
  • Promote a culture of continuous improvement, encouraging the team to proactively identify process enhancements and share insights on new financial crime trends
  • Fulltime
Read More
Arrow Right
New

Sen Teaching Assistant

We are seeking a dedicated and proactive SEN Teaching Assistant to join our spec...
Location
Location
United Kingdom , Burgess Hill
Salary
Salary:
90.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
May 19, 2026
Flip Icon
Requirements
Requirements
  • Previous experience in supporting learners with complex special educational needs
  • Resilient
  • Empathetic
  • Can-do attitude
  • Comfortable providing personal care and physical support
  • Team player
Job Responsibility
Job Responsibility
  • Provide holistic support in all areas of learning, including social, emotional, and physical development
  • Empower learners by promoting independence, self-esteem, and confidence
  • Create learning opportunities tailored to individual student profiles
  • Collaborate as a positive role model within the staff team
What we offer
What we offer
  • Supportive and inclusive working environment
  • Chance to make a tangible difference
  • Ongoing professional development and guidance
  • Fulltime
!
Read More
Arrow Right
New

Semh Teaching Assistant

Our school is dedicated to providing a safe learning environment where pupils' s...
Location
Location
United Kingdom , Hassocks
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Deeply committed to the holistic development and well-being of pupils with SEMH needs
  • Patient, empathetic, and able to build strong, positive relationships with young people
  • Resilient and adaptable, with a proactive approach to supporting individual needs
  • Enthusiastic about making learning enjoyable and engaging
  • Team-oriented, with excellent communication skills for effective partnership with colleagues and families
  • Committed to valuing and encouraging positive behaviour
  • Previous experience supporting children with SEMH needs is highly desirable, but a genuine passion for this area and a willingness to learn are essential
Job Responsibility
Job Responsibility
  • Provide tailored support to pupils with SEMH needs within a safe and nurturing environment
  • Assist in delivering a differentiated and holistic curriculum, incorporating enriching experiences and activities
  • Help pupils develop resilience, confidence, and self-regulation skills
  • Support pupils in making significant progress with their individual needs
  • Promote positive behaviour and reinforce agreed rules and respect for others
  • Work collaboratively with teachers, parents, and carers to achieve positive outcomes for each child
  • Contribute to fostering an enjoyable and fun learning atmosphere
What we offer
What we offer
  • A rewarding role in a school that prioritizes a safe, happy, and supportive learning environment
  • The opportunity to make a significant difference in the lives of pupils with SEMH needs
  • A collaborative culture where teamwork and partnership are highly valued
  • Professional development opportunities to enhance your skills in supporting SEMH
  • A chance to contribute to a school that truly believes in every individual's potential
  • Fulltime
Read More
Arrow Right
New

Sen teaching assistant

Are you passionate about making a difference in the lives of children with autis...
Location
Location
United Kingdom , Hassocks
Salary
Salary:
88.00 - 115.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
June 13, 2026
Flip Icon
Requirements
Requirements
  • GCSEs in Maths and English are required
  • Further qualifications in SEN are desirable but not essential
  • Experience working in SEND settings is desirable but not essential
  • Excellent communication and interpersonal skills, patience, empathy, and a flexible approach to education
  • The ability to work both independently and as part of a team is essential
  • Ability to work with learners that have various learning difficulties
  • A willingness to learn and build relationships with learners
  • The ability to work as an individual and as part of a team
  • Flexibility in their approach to education
Job Responsibility
Job Responsibility
  • Providing teaching assistance to the teacher defined according to weekly/daily/seasonal planning of the teacher
  • Working 1:1 with students
  • Providing group and/or individual activities, planned by the teacher
  • Working individually with learners/students to develop work
  • Supporting the general well-being of learners within the structure of the school
  • Monitoring and evaluating students' learning under the guidance of the teacher
  • Assisting teachers in the use of relevant management strategies to ensure a purposeful environment for teaching and learning to take place
  • Supporting all learners in their planned structured work in all curriculum areas
What we offer
What we offer
  • Fully funded training and qualifications
  • On-site parking
  • Extensive grounds
  • Free hot lunch from the on-site cafeteria
  • Team days and events
  • Supportive management
  • Brilliant career progression opportunities
  • A unique teaching approach
  • Brilliant salary and benefits package
  • Cycle to work and tax-free childcare vouchers
  • Fulltime
Read More
Arrow Right
New

Teacher of English

Randstad Education is looking for an enthusiastic and innovative English Teacher...
Location
Location
United Kingdom , Burgess Hill
Salary
Salary:
160.00 - 252.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • Qualified Teacher Status (QTS) or equivalent
  • A deep passion for English Language and Literature with the ability to lead a room with presence and authority
  • Excellent written and spoken English, acting as a role model for oracy and language use
  • An Enhanced DBS check is required (Randstad can assist with your application)
  • An honest, approachable educator who prioritizes child safety and follows all safeguarding and reporting protocols
Job Responsibility
Job Responsibility
  • Lead engaging English lessons across Key Stages 3 & 4, making complex texts accessible and fun for all learners
  • Focus on extending language and increasing vocabulary, using visual materials and sentence stems to support student progress
  • Identify students who may be falling behind and provide the extra support needed to build their confidence and academic success
  • Maintain a non-judgmental, encouraging classroom where students feel secure to make mistakes and learn at their own pace
  • Work as a strong team player, sharing best practices and contributing to the school's overall Working Together ethos
What we offer
What we offer
  • Competitive pay
  • Dedicated consultant support
  • Access to a variety of school cultures
  • Referral Bonus
  • Training and education
  • Safeguarding & Prevent
  • Fulltime
Read More
Arrow Right