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Business Office Supervisor - Medical Insurance Collections

United States, Miramar · Job Posted May 04, 2026
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Job Description

Supervises Revenue Cycle for Memorial Physician Group (MPG), Memorial Primary Care (MPC), Memorial Cancer Institute (MCI), Memorial Cardiovascular Institute (MCVI) and Urgent Care Centers (UCC). Response for all aspects of employee productivity related to daily operations of previous mentioned revenue cycle. Reports directly to MPG Business Office Manager.

Job Responsibility

  • Determines, coordinates and supervises daily staffing assignments and levels
  • Provides direction, orientation, training, coaching, and mentoring to staff
  • Performs or assists with performance evaluations and disciplinary actions
  • Assesses quality of revenue cycle interactions and facilitates staff development programs
  • Ensures staff compliance with departmental and organizational policies, procedures, and protocols
  • Assists in recruiting, hiring, supervising staff as assigned and helps staff develop performance goals and objectives
  • Acts as backup to the Manager and Director
  • Performs staff responsibilities as needed to meet departmental goals
  • Leads the handling and resolution of complex issues and complaints
  • Supports special projects and business analysis as requested
  • Attends required meetings and participates in committees as requested

Requirements

  • High School Diploma or Equivalent
  • One (1) year of Lead or Supervisory experience in Healthcare
  • Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision
  • Must be able to work in a stressful environment and take appropriate action

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