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This role is an integral member of the Transactional Finance team, reporting directly to the Head of Transactional Finance. As Business Office Manager, you will play a vital role in leading and shaping both Wigan and Bolton Contracts, ensuring exceptional customer service and value for money. You will manage key operational and financial processes and oversee two direct reports. This is a hands-on role requiring regular in-person collaboration, typically four days per week in our Bolton or Wigan offices.
Job Responsibility:
Manage service desk requests and procurement workflows
Coordinate monthly and quarterly invoicing, reconciliations, and reporting
Maintain product catalogues and pricing for online service portals
Raise and process purchase orders in Certinia
Liaise with suppliers to secure competitive pricing and ensure timely delivery
Monitor stock levels and manage asset records, including tagging and CMDB updates
Handle warranty and out-of-warranty repairs
Prepare and issue invoices (manual, milestone, and proforma)
Support contract renewals for third-party services, SSL certificates, and domain names
Manage monthly overtime and on-call payment processes
Coordinate recognition and award purchases for long-service milestones
Work closely with wider finance and business units to ensure smooth adoption of new tools and procedures through effective communication and training
Requirements:
Minimum of 5 years’ experience in a similar team leader role
Strong organisational skills and ability to manage multiple priorities
Excellent communication skills, both written and verbal
High attention to detail and accuracy in financial and administrative tasks
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Willingness to learn new systems and tools
A proactive approach to problem-solving and continuous improvement
Ability to build strong relationships with suppliers and internal teams
Comfortable handling deliveries and stock management
What we offer:
Enhanced Pension Scheme
Health Insurance
Life Assurance
Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
25 days annual leave (with the option to buy more)
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