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The Business Office Manager is responsible for the direct management and supervision of the business office at a community. Coordinates and oversees all human resources, payroll, billing, and operational processes within the department.
Job Responsibility:
Prepares and submits necessary documentation for resident move-ins, move-outs, transfers, recurring billing changes and ancillary charges
Oversees cash controls including the depositing and posting of cash receipts
Maintains daily cashbooks for operational accounts and prepare monthly bank reconciliation
Monitors and oversees the processing of accounts payable
Ensures department manager’s complete appropriate assignment of departmental expenses and supporting documentation is executed and maintained
Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts
Reviews and distributes the monthly financial statements
Prepares Management reports as requested
Maintains team members, residents, vendor, and financial accounting files in accordance with established policies and requirements
Interfaces with residents on billing/collection issues
Oversees preparation and maintenance of resident files, records, and reports
Creates set-up and oversight for Health Center resident’s/patient’s private accounts and prepares necessary reports to adhere to State, Local and Federal guidelines
Effectively and efficiently develops, facilitates and implements all phases of the recruitment process ensuring top talent is recruited and hired
Collaborates with Department Heads to ensure staffing needs are met
Proactively initiates recruiting for all Departments while ensuring timely and robust job postings are attracting viable candidates
Communicates regularly with ED and Department Heads on the status of recruitment efforts
Ensures thorough reference checks prior to offer ensuring appropriate vetting
Initiates all required background checks post offer
Upon offer acceptance, initiates electronic onboarding ensuring the new hire completes the information timely
Ensures the new hire materials/forms and documents are professional and appropriate meeting Discovery and regulatory requirements
Ensures all new hires complete required new hire documentation and training timely and according to regulatory requirements
Conducts a professional and thorough orientation with new hires, ensuring a smooth transition into the community and department
Initiates online learning portal classes for the new hire ensuring the new hire understands how to access and completes the training timely
Monitors and follows up on all PPD testing requirements, all license renewals, background checks and I-9s
Ensures the new hire is set up in the HRis is set up correctly, appropriately and timely for first check
Responds timely to all active and termed Team Member questions
Provides Human Resource policy guidance to both Team Members and leadership. Ensures Human Resource related policies are consistently followed
Collaborates with Regional HR Director regarding performance management problems (Disciplinary Actions). Ensures ED and Regional HR Director are apprised of serious allegations and concerns such as discrimination and harassment
Strictly maintains confidentiality related to employment matters
Ensures Team Member Appreciation activities are carried out consistently and maintains a pulse on Team Member feedback/opinions
Runs Team Member reports monthly and monitors status of current Team Members. Ensure appropriate documentation is submitted by Department Head for all changes
Ensures documented approvals are submitted by Department Heads on change forms. Updates and maintains accurate Team Member information in the HRis
Ensures Department Heads have reviewed and updated their Team Members’ hours each payroll and pulls applicable payroll reports/files and forwards to Payroll Partner timely
Provides anniversary reports to Department Heads on a monthly basis and ensures reviews are issued timely
May support Team Member concerns and effectively resolves/de-escalates matters. Elevates to ED and Regional HR where appropriate
Ensures a safe and secure work environment for team members and leads the Safety Committee
Ensures Team Member injuries are documented and forwarded to W/C partner timely. Monitors status of injury/light duty and ensures appropriate medical documentation is submitted timely
Conducts Exit Interviews and prepares monthly/quarterly summary for ED
Responds to Unemployment claim detail requests and submits required documentation timely
Contributes and assists with the compilation of information for weekly reports
Performs other duties as assigned by the Supervisor
Ensure controls are in place for corporate policies (related to SOX), and ensure all documentation and policies are reviewed and submitted
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees
planning, assigning, and directing work
appraising performance
rewarding and disciplining employees
Requirements:
Bachelor’s degree in accounting with one year experience as an Accountant, or related degree preferred
Associate’s degree in accounting with two to three years related experience