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Business Office Head

https://www.citi.com/ Logo

Citi

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Location:
Poland , Warsaw

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Business Office Head within Investor Services Operations at Citi Service Centre Poland will be responsible for supporting the overarching business needs of the operations. A key aspect of the role involves confident and sensitive engagement with a broad spectrum of internal and external stakeholders across the organization, ensuring the delivery of high-quality outcomes. The individual will contribute significantly to the business's vision and strategy through active participation in various management forums and by fostering strong partnerships.

Job Responsibility:

  • Act as a primary liaison between the Investor Services Poland Site Head and the broader management team
  • Provide comprehensive support for communications, monitoring, reporting, people strategy
  • Develop and maintain standard presentation materials
  • Assist the Global Business Office with critical activities such as headcount activity tracking and analysis
  • Oversee the administration & executive support and training teams
  • Coordinate the production of all necessary submissions for the business review decks
  • Participate in and influence management discussions
  • Lead the business communications strategy
  • Manage and address ad-hoc queries from senior management

Requirements:

  • English and Polish are a must
  • 5-7 years of relevant experience, preferably in the Financial Services environment
  • Knowledge of Fund and Custody Products desired
  • Demonstrable ability to interact with senior management
  • Strong numerical, logical and analytical skills
  • Good organizational skills with the ability to work under pressure and prioritize
  • Effective communication skills
  • Positive and dynamic attitude to work

Nice to have:

Knowledge of Fund and Custody Products

What we offer:
  • Competitive salary connected with annual salary review and discretionary annual performance bonus
  • Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
  • Hybrid model of work
  • Flexible working hours
  • Working in a friendly, dynamic, supportive and diverse environment
  • Structured onboarding process and extensive training offering
  • Unlimited development opportunities within Citi global network
  • Exposure to a wide range of internal stakeholders as well as to senior management

Additional Information:

Job Posted:
November 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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