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Business Office Director

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Atria Senior Living

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Location:
United States , Bethlehem

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Category:
Finance

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Contract Type:
Not provided

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Salary:

56000.00 - 67200.00 USD / Year
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Job Description:

The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.

Job Responsibility:

  • Manage and supervise the business office functions at the community
  • Serve as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to cash receipts, billing, vendor payments, expenses, payroll and benefits
  • Coordinate and assist with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options
  • Maintain and oversee specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information
  • Responsibly manage and supervise all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy
  • Assist the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community
  • Manage and direct all accounts receivable, to include pursuit and follow-up of unpaid balances
  • Ensure correct coding of the community’s accounts payable and accrues expenses as needed
  • Direct collection of on-site employee data related to demographics, payroll, employee benefits and employee leave administration. Ensure employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations
  • Primary community responsibility for assistance with month-end close process. This would include accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends
  • Diligently work toward the completion of special projects, request, and assignments as appropriate
  • Serve as the community’s “manager-on-duty” on a regular basis
  • Assist in sales process by conducting inquiry tours as necessary
  • May drive company vehicle from community to social and other various destinations (only if required by community)
  • May perform other duties as needed and/or assigned

Requirements:

  • Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions
  • or an equivalent combination of education and experience
  • Three (3) to five (5) years in business office management, finance or accounting preferred
  • Working knowledge of general accounting, billing and collections and expense management practices
  • Working knowledge of federal and state employment laws
  • Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication
  • Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company
  • Able to perform budget analysis and variance reporting
  • Proficient in using Microsoft Office and ability to operate standard office equipment
What we offer:
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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