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The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.
Job Responsibility:
Manage and supervise the business office functions at the community
Serve as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to cash receipts, billing, vendor payments, expenses, payroll and benefits
Coordinate and assist with maintaining accurate employee payroll and benefits data
Explain and instruct employees regarding benefit options
Maintain and oversee specific processes for the collection and maintenance of resident data
Responsibly manage and supervise all front desk/clerical personnel
Assist the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters
Manage and direct all accounts receivable
Ensure correct coding of the community’s accounts payable and accrues expenses as needed
Direct collection of on-site employee data
Primary community responsibility for assistance with month-end close process
Serve as the community’s “manager-on-duty” on a regular basis
Assist in sales process by conducting inquiry tours as necessary
May drive company vehicle from community to social and other various destinations
May perform other duties as needed and/or assigned
Requirements:
Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions
or an equivalent combination of education and experience
Three (3) to five (5) years in business office management, finance or accounting preferred
Working knowledge of general accounting, billing and collections and expense management practices
Working knowledge of federal and state employment laws
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions
Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company
Able to perform budget analysis and variance reporting
Proficient in using Microsoft Office and ability to operate standard office equipment