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We are looking for a detail-oriented Business Office Clerk to join our team in San Rafael, California. This Contract to permanent position involves supporting various administrative functions within a medical office setting, including patient registration, billing, and insurance processing. The ideal candidate will play a vital role in ensuring streamlined communication between office operations and clinical teams while maintaining a high level of accuracy and efficiency.
Job Responsibility:
Perform clerical tasks such as organizing files, scanning documents, and maintaining patient records
Act as a liaison between the business office and operating room teams to facilitate communication regarding billing and cost concerns
Collaborate with the billing department to ensure claims are accurate and submitted on time
Audit and reconcile patient accounts to identify and correct any discrepancies
Assist with accounts receivable by tracking outstanding balances and processing payments
Greet and check in patients, ensuring demographic and insurance information is complete and accurate
Guide patients through completing necessary paperwork and ensure all forms are legible and compliant
Process patient authorizations and pre-certifications promptly, ensuring all required documentation is in place
Communicate procedural instructions, arrival times, and preparation guidelines to patients
Coordinate patient payments and follow up on missing or incomplete insurance information
Requirements:
Proven experience in a medical office or similar administrative environment
Proficiency in scanning, organizing files, and data entry
Familiarity with patient registration, billing, and insurance verification processes
Strong communication skills, with the ability to interact effectively with patients and clinical staff
Ability to audit financial transactions and reconcile accounts with attention to detail
Knowledge of medical office procedures and patient flow
Dependable and able to meet deadlines while managing multiple tasks efficiently
Proficiency in handling sensitive information with discretion and professionalism
What we offer:
medical, vision, dental, and life and disability insurance