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$2,500 Welcome Bonus! Join Sunset Avenue Dental—Full-Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day! Expected Full-Time Work Schedule/Hours: Monday-Thursday, 7:40am-5:00pm; Friday, 8:30am-12:00pm. Role Offers: No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Dental Assistant Academy Training & CE classes. Sunset Avenue Dental, a Heartland Dental Supported Practice, is looking for a Full-Time Experienced Business Office Assistant to join our team. Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged.
Job Responsibility:
Greet and welcome patients as they enter the office to create a great first impression
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
Requirements:
High School Diploma/GED
2+ year of experience in a dental or medical setting
2+ year of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Working knowledge of dental procedures and terminology
Microsoft Office Suite experience
Collaborative team player
Dedicated, dependable with a positive attitude and service-oriented mindset
Experience working in a fast-paced and customer-centric environment
Strong communication, organization, and multitasking abilities
Adaptable to changing workflows and team dynamics
Detail-oriented with a proactive approach to problem-solving
Ability to perform essential duties with or without accommodation
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions periodically
TB test required (not applicable in FL & TN).
What we offer:
$2,500 Welcome Bonus
No Nights or Weekends
Health insurance
Retirement plans
Paid Time Off (PTO)
Quarterly Bonus Potential
Dental Assistant Academy Training & CE classes included