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In a skilled nursing environment, accuracy and follow-through in the business office are just as critical as patient care. We’re seeking a Business Office Assistant who can support billing operations, accounts receivable processes, and administrative workflows in a fast-paced healthcare setting. This role is ideal for someone who understands the complexity of insurance billing, stays organized under pressure, and can ensure financial processes are handled with precision and compliance.
Job Responsibility:
Support accounts receivable functions, including tracking outstanding balances and follow-ups
Assist with insurance billing processes, including claim submission and status checks
Participate in billing audits and “triple check” processes prior to submission
Maintain accurate financial and patient records
Communicate with insurance providers, patients, and internal teams regarding billing inquiries
Assist with collections efforts and payment posting
Support month-end reporting and reconciliation activities
Ensure compliance with healthcare regulations and facility policies
Requirements:
High school diploma or GED required
Minimum 1 year of experience in accounts receivable (healthcare setting required)
Minimum 1 year of experience in a nursing home or skilled nursing facility
At least 1 year of hands-on insurance billing experience
Experience participating in pre-billing review or audit processes (triple check workflows)
Healthcare Billing Systems or EMR platforms (PointClickCare or similar preferred)
Microsoft Office Suite (Excel, Outlook, Word) required
Experience with insurance portals and claims systems
Strong attention to detail and accuracy
Ability to manage deadlines and high-volume workloads
Knowledge of healthcare billing processes and compliance