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Robert Half Logo Robert Half · Office Administration

Business Office Assistant

United States, Encinitas · Job Posted May 06, 2026
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Job Description

In a skilled nursing environment, accuracy and follow-through in the business office are just as critical as patient care. We’re seeking a Business Office Assistant who can support billing operations, accounts receivable processes, and administrative workflows in a fast-paced healthcare setting. This role is ideal for someone who understands the complexity of insurance billing, stays organized under pressure, and can ensure financial processes are handled with precision and compliance.

Job Responsibility

  • Support accounts receivable functions, including tracking outstanding balances and follow-ups
  • Assist with insurance billing processes, including claim submission and status checks
  • Participate in billing audits and “triple check” processes prior to submission
  • Maintain accurate financial and patient records
  • Communicate with insurance providers, patients, and internal teams regarding billing inquiries
  • Assist with collections efforts and payment posting
  • Support month-end reporting and reconciliation activities
  • Ensure compliance with healthcare regulations and facility policies

Requirements

  • High school diploma or GED required
  • Minimum 1 year of experience in accounts receivable (healthcare setting required)
  • Minimum 1 year of experience in a nursing home or skilled nursing facility
  • At least 1 year of hands-on insurance billing experience
  • Experience participating in pre-billing review or audit processes (triple check workflows)
  • Healthcare Billing Systems or EMR platforms (PointClickCare or similar preferred)
  • Microsoft Office Suite (Excel, Outlook, Word) required
  • Experience with insurance portals and claims systems
  • Strong attention to detail and accuracy
  • Ability to manage deadlines and high-volume workloads
  • Knowledge of healthcare billing processes and compliance
  • Strong communication and follow-up skills

Nice to have

PointClickCare or similar preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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