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Business Navigation & Operations Manager

https://www.ikea.com Logo

IKEA

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Location:
Canada , Winnipeg

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Category:

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Contract Type:
Not provided

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Salary:

84960.00 - 127440.00 CAD / Year

Job Description:

We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!

Job Responsibility:

  • Partner with the store manager in achieving excellence in operations ensuring that the rules, IKEA group risk manual guidelines and country legislation are implemented and monitored, the store is always safe and secure for customers and co-workers and that our property is safeguarded
  • Effectively manage the recovery department to achieve the best balance between sales and costs considering the IKEA commitment for being a responsible company when it comes to sustainability
  • Support the management team to create actions plans for their areas of responsibility according to IKEA standards and make sure they have the appropriate approved tools in place to maximise productivity and efficiency
  • Proactively take responsibility to summarise and communicate financial goals (including P&L) and contribute to the development of the store business plan, local marketing plan and commercial Strategy
  • Encourage team members and coworkers to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure
  • Coach fellow co-workers in the store on relevant business navigation competencies, to reinforce their contribution to the business by creating an environment of trust and encouraging open, constructive, honest, two-way feedback
  • Work together with the commercial team to take prompt actions on opportunities as well as acting on customer feedback, competition, supply and performance analysis to secure a strong retail foundation and expand our existing base
  • Use all the information and tools available, to ensure a multidimensional approach to steering the business for achieving long term sustainable growth and profitability, with our customers in focus
  • Spend time in the operational areas within your direct responsibilities to understand customers’ perspectives and possibilities for improvement to enhance IKEA as a meaningful and trusted brand and enable a better life at home

Requirements:

  • At least 5 years of managerial experience in a customer-focused, multi-channel retail environment
  • Strong aptitude to quickly develop knowledge of the local market and business conditions
  • Approachable, trustworthy and knowledgeable leader who leads by example and communicates in a clear and structured way
  • Curious to find more effective ways of working and passionate about using knowledge to lead the business and optimize performance
  • Interested in people’s everyday life at home and in-home furnishings and identifies with the IKEA range
  • Develops people and business together by providing inspiring directions, getting people to work collaboratively towards common objectives and creating an environment where the IKEA culture is strong, and diversity is valued
  • Knows the market trends
  • customers aspirations and fully understands the importance of further strengthening IKEA and our connection with the everyday lives of the many people
What we offer:
  • Wellness days (in addition to your vacation days!)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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