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We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!
Job Responsibility:
Partner with the store manager in achieving excellence in operations ensuring that the rules, IKEA group risk manual guidelines and country legislation are implemented and monitored, the store is always safe and secure for customers and co-workers and that our property is safeguarded
Effectively manage the recovery department to achieve the best balance between sales and costs considering the IKEA commitment for being a responsible company when it comes to sustainability
Support the management team to create actions plans for their areas of responsibility according to IKEA standards and make sure they have the appropriate approved tools in place to maximise productivity and efficiency
Proactively take responsibility to summarise and communicate financial goals (including P&L) and contribute to the development of the store business plan, local marketing plan and commercial Strategy
Encourage team members and coworkers to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure
Coach fellow co-workers in the store on relevant business navigation competencies, to reinforce their contribution to the business by creating an environment of trust and encouraging open, constructive, honest, two-way feedback
Work together with the commercial team to take prompt actions on opportunities as well as acting on customer feedback, competition, supply and performance analysis to secure a strong retail foundation and expand our existing base
Use all the information and tools available, to ensure a multidimensional approach to steering the business for achieving long term sustainable growth and profitability, with our customers in focus
Spend time in the operational areas within your direct responsibilities to understand customers’ perspectives and possibilities for improvement to enhance IKEA as a meaningful and trusted brand and enable a better life at home
Requirements:
At least 5 years of managerial experience in a customer-focused, multi-channel retail environment
Strong aptitude to quickly develop knowledge of the local market and business conditions
Approachable, trustworthy and knowledgeable leader who leads by example and communicates in a clear and structured way
Curious to find more effective ways of working and passionate about using knowledge to lead the business and optimize performance
Interested in people’s everyday life at home and in-home furnishings and identifies with the IKEA range
Develops people and business together by providing inspiring directions, getting people to work collaboratively towards common objectives and creating an environment where the IKEA culture is strong, and diversity is valued
Knows the market trends
customers aspirations and fully understands the importance of further strengthening IKEA and our connection with the everyday lives of the many people
What we offer:
Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)