Business Navigation & Operations Manager, IKEA

IKEA

Location:
Italy, Milano

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

You will create customer value, growth and optimize long term business performance for IKEA Retail by enabling better business decisions, securing efficiency and leading in accordance with financial and business strategies. This includes securing business performance, in compliance with policies and standards and process. You will support and challenge the organization through business-case thinking, will take the lead in developing and promoting lean and effective ways of working.

Job Responsibility:

Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight
Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals
Together with the Commercial Team, identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these
Having the full understanding of the Profit & Loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the P&L
Follow up the result and create forecasts and (if needed) activate scenario plans
Optimize and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks KPIs
Provide relevant, user-friendly business information, promoting standardized reporting and securing competence in the organization to allow analysis and understanding of performance to make optimal business decisions
Secure that all investments are done with a proper analysis or business ROI considering all aspect of the different projects
Lead and develop leaders and teams in the areas of responsibility of the BNO function
Identify and develop talents and secure succession planning
Provide a safe, secure and compliant environment for our customers, suppliers and co-workers
Secure implementation of relevant rules and guidelines in the areas of Risk and compliance, cash administration routines, accounting rules etc.

Requirements:

Proven record of consistently meeting agreed budgets and goals, and working on plans over a number of years
Knowledge of Italian Accounting Legislation
Experience of working in a fast-paced environment
You are a strategic business partner, with analytical skills and passion for numbers, able to translate business needs into financial consequences and solutions
You have strong communication skills with ability to influence and create energy and commitment within the organization
You are a pro-active, trustworthy business partner who takes a multi-dimensional view of the business, connecting the needs of customers and the organization with a complete overview of the profit & loss, and understanding of the balance sheet and cash flow management
Strong sense of urgency and result orientation and ability to recognize outside trends relevant for your local market and translate them into business opportunities
You are approachable and considered a trustworthy and knowledgeable speaking partner who leads by example and taking a multidimensional approach to steering the business
Good ability to communicate confidently and clearly in English and Italian (both written and spoken)

What we offer:

Inclusive work environment
Supportive climate regardless of age, gender, religion, sexual orientation, pregnancy and ability

Additional Information:

Job Posted:
July 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Navigation & Operations Manager