Business Navigation & Operations Manager

In this role your responsibilities will include but are not limited to: Lead the store Business Plan process together with the market manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the unit challenges and priorities while involving and creating commitment among stakeholders when setting goals. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. Having the full understanding of the Profit & Loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the P&L. Follow up the result and create forecasts and (if needed) activate scenario plans. Optimise and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks KPIs. Provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions. Secure that all investments are done with a proper analysis or business ROI considering all aspect of the different projects. Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning. Provide a safe, secure and compliant environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of Risk and compliance, cash administration routines, accounting rules etc.