Business Navigation Manager Job at IKEA (Petaling Jaya)

Business Navigation & Operations Manager

We see ourselves as influencers – we steer the IKEA business by finding the trut...

Location

India , Bengaluru

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Degree in Business, Finance, Economics, or a related field
Experience in leading teams within a retail environment
Strong business steering and budget management experience
Good understanding of retail operations and commercial business drivers
Excellent analytical and financial planning skills
Strong communication and stakeholder management capabilities
High proficiency in Microsoft Office applications
High level of integrity, maturity, and result orientation
Ability to identify market trends and translate them into business opportunities
Strong alignment with IKEA values and passion for improving customers’ life at home

Job Responsibility

Lead the store Business Plan process together with the Store Manager and Management Team by analysing local market trends, customer insights, and business opportunities
Drive and coordinate the financial business planning process while ensuring alignment between business priorities, goals, and financial dimensions
Partner closely with commercial teams to identify growth opportunities and support decision-making through strong business case and ROI analysis
Take ownership of the store Profit & Loss by monitoring performance, controlling costs, improving productivity, and driving long-term profitability
Create accurate forecasts, analyse business performance, and activate scenario plans whenever required to support business stability and growth
Optimize store performance by implementing best practices, identifying gaps, and following up on key performance indicators and benchmarks
Provide clear, user-friendly business reporting and insights that support informed decision-making across the organisation
Ensure all investments and projects are supported by proper financial analysis and business impact assessment
Lead, coach, and develop leaders and teams within the Business Navigation & Operations function while securing succession planning and talent development
Secure a safe, compliant, and risk-aware environment by ensuring adherence to accounting rules, cash administration routines, compliance policies, and IKEA standards

Fulltime

Business Navigation & Operations Manager

This function contributes to the business of IKEA by navigating the growth of IK...

Location

India , Hyderabad

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Degree in Business/Finance/Economics or related field
Good overview of IKEA operations
High level of proficiency in Microsoft Office applications
Ability to lead business through people
Strategic business partner with analytical skills
Good communication skills with ability to influence and create energy and commitment
Strong sense of urgency and result orientation
Ability to recognize outside trends relevant for local market and translate them into business opportunities

Job Responsibility

Lead the store Business Plan process together with the store manager and management team
Drive and coordinate the financial business planning process
Identify commercial opportunities and promote the use of business case thinking
Understand the Profit & Loss for the store and steer actions
Optimise and develop the store results and performance continuously
Provide relevant, user-friendly business information
Secure that all investments are done with a proper analysis or business ROI
Lead and develop leaders and teams in the areas of responsibility of the BNO function
Provide a safe, secure and compliant environment for our customers, suppliers and co-workers

Fulltime

Business Navigation & Operations Manager

We see ourselves as influencers – we steer the IKEA business by finding the trut...

Location

Canada , Winnipeg

Salary:

84960.00 - 127440.00 CAD / Year

IKEA

Expiration Date

Until further notice

Requirements

At least 5 years of managerial experience in a customer-focused, multi-channel retail environment
Strong aptitude to quickly develop knowledge of the local market and business conditions
Approachable, trustworthy and knowledgeable leader who leads by example and communicates in a clear and structured way
Curious to find more effective ways of working and passionate about using knowledge to lead the business and optimize performance
Interested in people’s everyday life at home and in-home furnishings and identifies with the IKEA range
Develops people and business together by providing inspiring directions, getting people to work collaboratively towards common objectives and creating an environment where the IKEA culture is strong, and diversity is valued
Knows the market trends
customers aspirations and fully understands the importance of further strengthening IKEA and our connection with the everyday lives of the many people

Job Responsibility

Partner with the store manager in achieving excellence in operations ensuring that the rules, IKEA group risk manual guidelines and country legislation are implemented and monitored, the store is always safe and secure for customers and co-workers and that our property is safeguarded
Effectively manage the recovery department to achieve the best balance between sales and costs considering the IKEA commitment for being a responsible company when it comes to sustainability
Support the management team to create actions plans for their areas of responsibility according to IKEA standards and make sure they have the appropriate approved tools in place to maximise productivity and efficiency
Proactively take responsibility to summarise and communicate financial goals (including P&L) and contribute to the development of the store business plan, local marketing plan and commercial Strategy
Encourage team members and coworkers to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure
Coach fellow co-workers in the store on relevant business navigation competencies, to reinforce their contribution to the business by creating an environment of trust and encouraging open, constructive, honest, two-way feedback
Work together with the commercial team to take prompt actions on opportunities as well as acting on customer feedback, competition, supply and performance analysis to secure a strong retail foundation and expand our existing base
Use all the information and tools available, to ensure a multidimensional approach to steering the business for achieving long term sustainable growth and profitability, with our customers in focus
Spend time in the operational areas within your direct responsibilities to understand customers’ perspectives and possibilities for improvement to enhance IKEA as a meaningful and trusted brand and enable a better life at home

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Store Business Navigation and Operations Manager

As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and ...

Location

Kuwait , Kuwait City

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

BSc or MSc in Finance or Business Controlling
Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills
A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business
Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals
Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information
Ability to communicate confidently and clearly in English, both verbally and in writing
Experience of working in a fast-paced retail environment
Experience and interest in retailing and/or home furnishing
Experience of leading and managing a team preferably gained in retailing and/or sales
High level of proficiency in Microsoft Office applications (especially Excel)

Job Responsibility

Use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way
Work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience
Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process
Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability
Provide accurate, relevant and user-friendly business information for effective decision-making
Analyze business information and identifying business opportunities
Be an active business partner and contribute to business development initiatives
Establish follow-up mechanisms for projects
Work with other functions to assure the alignment of business information
Secure the business steering process works well in the store and that the store management is working towards agreed upon goals

Store Business Navigation and Operations Manager

As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and ...

Location

Jordan , Amman

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

BSc or MSc in Finance or Business Controlling
Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills
A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business
Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals
Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information
Ability to communicate confidently and clearly in English, both verbally and in writing
Experience of working in a fast-paced retail environment
Experience and interest in retailing and/or home furnishing
Experience of leading and managing a team preferably gained in retailing and/or sales
High level of proficiency in Microsoft Office applications (especially Excel)

Job Responsibility

You use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way
You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience
Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process
Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability
Provide accurate, relevant and user-friendly business information for effective decision-making
Analyze business information and identifying business opportunities
Be an active business partner and contribute to business development initiatives
Establish follow-up mechanisms for projects
Work with other functions to assure the alignment of business information
Secure the business steering process works well in the store and that the store management is working towards agreed upon goals

Fulltime

Business Program Manager - Responsible Business Practices

The Corporate External and Legal Affairs (CELA) organization is seeking a Busine...

Location

United States , Redmond

Salary:

96500.00 - 188400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
OR equivalent experience
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
OR equivalent experience
5+ years of experience in program management, business operations, or a related role driving complex, cross‑functional initiatives
Demonstrated knowledge of ESG reporting, assessment frameworks, and governance disclosures
Proven ability to operate independently in ambiguous environments and deliver results with limited direction
Exceptional written and verbal communication skills, including experience influencing executive and cross-functional stakeholders
Demonstrated ability to use data and metrics to drive decisions and execution

Job Responsibility

Own end-to-end execution of Environmental, Social, Governance (ESG) assessments, supply chain and human rights transparency reporting, and team communications, leveraging AI agents to automate data collection, track regulatory updates, and draft initial reporting frameworks for human review
Use AI tools to scan and analyze external benchmarks, peer disclosures, and stakeholder feedback at scale, identifying opportunities to integrate learnings from assessments and stakeholder engagements into reporting and transparency initiatives
Establish and maintain operating rhythms (cadences, reviews, comms) that provide visibility, accountability, and momentum
Deploy AI-powered analysis tools to synthesize inputs across legal, supply chain, and policy teams, and generate structured insights for reporting cycles
Proactively identify risks, dependencies, and tradeoffs
drive mitigation plans and course corrections to ensure successful outcomes
Build and iterate on AI-assisted workflows and agent-enabled processes that reduce manual effort and increase reporting consistency, designing scalable, repeatable approaches that enable consistent program execution across teams
Develop and execute landing plans and communication strategies in support of the RBP narrative tailored to diverse audiences
Use AI-powered dashboards, agents, and analysis tools to monitor program health, identify gaps, and generate recommendations, freeing human capacity for higher-order judgment and stakeholder engagement
Apply systems thinking to connect workstreams, anticipate downstream impacts, and optimize overall program effectiveness

Fulltime

New

Business Navigation Leader

Provide store steering team with information, analysis, and expert insight to su...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

IKEA

Expiration Date

July 20, 2026

Requirements

Minimum 2-3 years of experience in a retail market
Minimum 2-3 years of experience of developing new ways of working and implementing proven solutions
Minimum 2-3 years of experience in data analysis, developing metrics and projections
Proven track record in delivering under time pressure
Hands-on experience with reporting tools (e.g., Power BI, Excel)
Computer/smart device literate, tech-savvy
Fluent in English, both written and spoken

Job Responsibility

Provide store steering team with information, analysis, and expert insight
Promote standardised dashboards and secure competence in the store
Contribute to new ways of measuring and steering the business performance
Have a full overview of store profit & loss and take responsibility for cost development and gross margin management
Responsible for overall forecasting and monitoring
Contribute with business navigation expertise in driving projects
Develop and drive short-, mid-, and long-term resource planning
Conduct the necessary analysis to evaluate retail performance
Contribute with input and coordinate financial business planning
Responsible for commercial sales navigation on the sales floor

What we offer

IKEA discounts (15% discount)
Flexi benefits (dental, optical, fitness, vaccination, etc.)
Maternity and paternity leave (4 months maternity, 4 weeks paternity)
Gifts (birthdays, marriage, baby arrival, long service awards)
Work environment (inspiring workplaces)
Incentive plan (annual financial reward)
Free Parking

Fulltime

!

Business Manager

We’re excited to offer a great opportunity for an experienced Business Manager t...

Location

United Kingdom , Chesterfield

Salary:

35000.00 - 50000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a business or sales management role
An understanding of financial and insurance product regulations
Comfortable working under pressure and managing multiple tasks
Experience building positive relationships and navigating confident, constructive conversations
Hold a full and valid UK driving licence

Job Responsibility

Presenting finance and insurance options to customers after they have been introduced by the sales team
Communicating financial and insurance information in a clear, accurate and compliant way
Supporting daily sales activities and contributing to overall performance goals
Engaging in first and second‑facing customer conversations
Working collaboratively with colleagues to offer new and used vehicles, alongside additional products such as finance packages, warranty, paint protection, and insurance
Consistently delivering a thoughtful customer‑focused experience

What we offer

Company car
Ongoing training and personalised development plans
25 days annual leave (increasing with service), plus bank holidays
Access to our digital rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive plan
Pension scheme
Enhanced parental leave

Fulltime

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Business Navigation Manager

Job Description

Job Responsibility

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