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Structuring and presenting finance, insurance, and add-on products in a clear, compliant manner to maximise customer value and dealership profitability
Supporting and coaching a team of Sales Executives, including second-facing customers and assisting with deal progression where required
Working closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance
Acting as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion
Managing the end-to-end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time
Building effective relationships with lending partners and finance providers to secure competitive funding solutions for customers
Ensuring full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments
Supporting vehicle part-exchange valuations and overall deal structure
Monitoring deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions
Maintaining well-structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently
Supporting reporting, audits, and ongoing improvements within the sales and finance function
Requirements
Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment
A strong understanding of finance and insurance products, compliance requirements, and dealership processes
Experience supporting or mentoring Sales Executives within a retail sales environment
A structured, organised approach to managing deals, customer interactions, and daily workload
Strong communication skills with the ability to build confidence with both customers and colleagues
Confidence working in a target-driven environment, with a focus on both performance and customer outcomes
A full UK driving licence (manual and automatic vehicles) is essential for this role
What we offer
Salary sacrifice tax-efficient new car scheme (ECOS/ECOP)
High-spec vehicles replaced annually
Family Car Scheme available for close family members from £139 per month
Car insurance included on both schemes
33 days annual leave including Bank Holidays (option to buy or sell additional days)
Pension scheme with life assurance
Staff discounts on vehicles, parts, servicing, and accessories
Share Incentive Scheme
Mortgage and pension advice seminars
Excellent manufacturer training and clear career development opportunities