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We have an exciting opportunity for a Business Manager to join the team here at Vertu Volkswagen Harrogate. Representing Volkswagen means working with one of the most established and trusted automotive brands globally, known for its quality engineering, strong residual values and broad product range - from the ever-popular Golf and Polo to the Tiguan and the expanding ID. electric vehicle line-up. This gives you a compelling product offering to support your success and build customer confidence. We invest in our colleagues' future and are able to offer an industry leading remuneration package, a company car and a range of fantastic benefits. We are offering a Basic Salary of £35,000 with an OTE of £50,000 plus company benefits. Located in the affluent and well-connected town of Harrogate, this site benefits from a strong local customer base, excellent commuter links across North Yorkshire and Leeds, and a well-established retail presence, making it an attractive and consistent market for automotive sales.
Job Responsibility
Provide support to the sales team
Build and professionally present finance and insurance deals to customers
Understand all aspects of financial and insurance product regulations
Support the department in delivery of the Group's controlled ActiveSales process
Drive performance of the department to achieve agreed targets
Support management of daily activities and direct customer interaction
Support sales colleagues in selling new and/or used vehicles and add-on products
Deliver the highest levels of customer satisfaction
Requirements
Ability to work well under pressure
Excel at building relationships
Strong negotiation skills
Excellent communication
Proven ability to use own initiative
Full and valid UK Driving Licence
Previous experience in a business or sales management role, ideally within the automotive industry
Strong understanding of financial and insurance product regulations
Excellent communication skills, both written and verbal
Ability to manage customer interactions professionally and efficiently
Customer-centric mindset with a passion for delivering exceptional service
What we offer
Company car
25 days holiday rising with length of service plus bank holidays
Access to online rewards platform giving cash back and discounts for multiple retailers