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We are seeking an experienced leader to join our Employment Services team in Kingston as the Business Manager. In this pivotal role, you will lead our flagship site and oversee the holistic delivery of the Transition to Work (TtW) and Inclusive Employment Australia (IEA) programs. Our Kingston site brings these two complementary programs together under one roof, creating a unique opportunity to provide connected and impactful support. With your energy, strategic mindset, and competitive spirit, you will strengthen yourtown’s presence across the region while driving performance and empowering your team to deliver tailored employment solutions for young people and employers.
Job Responsibility:
Drive performance across both programs by delivering high quality services, achieving business goals and strengthening community engagement
Lead and grow a high performing team by coaching with purpose, building capability and creating a supportive environment where strengths-based employment services are consistently delivered
Grow employer demand and convert it into real job outcomes by co-designing pathways, creating meaningful work trials and using program supports to secure sustainable employment for our members
Represent yourtown with confidence by building trusted relationships with employers, schools and community partners and strengthening our presence across the region
Achieve objectives and targets across service delivery, financial management, contract compliance and employer engagement
Balance strategic focus with hands on operational leadership, adapting your approach to support your team and drive strong performance
Requirements:
Extensive experience within Employment Services
Demonstrated business management and leadership experience
Keen business acumen with a track record of driving performance, analysing data, and spearheading continuous improvement initiatives
Demonstrated ability in leading and managing teams and site resources to achieve set targets and performance objectives
Well-developed communication, liaison, and networking skills with the ability to influence and negotiate across internal and external stakeholders
Solid understanding of the local labour market as well as the barriers to employment faced by disadvantaged young people
Demonstrated knowledge and understanding of program contract, systems, KPIS and the ability to drive outcomes
Extensive knowledge of youth employment issues including challenges to employment, strategies to overcome challenges
Demonstrated empathy with young people
What we offer:
Salary Sacrifice options to increase your take home pay
Your choice of a fortnightly or monthly RDO
Access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays
Opportunities for internal and external professional development
Free access to Linkedin Learning including over 16,000 learning modules
A genuine focus on employee health and wellbeing
Yourwellness program includes free access to calm & centr apps
Access to free and confidential counselling sessions for you and members of your immediate family
Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations