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Exclusive Opportunity | Business Manager | Elderly Residential Home | Christian Charity North Walsham, Norfolk Salary: £45,000 - £50,000 per annum + Benefits Are you an experienced leader with a passion for hospitality and operational excellence? Do you want to join a values-driven Christian charity with a 200-year legacy? Are you ready to make a real difference in the lives of older people? Then this could be the position for you! We are proud to be working alongside a well-established Christian charity operating 21 care homes across the UK. With over 200 years of heritage and ambitious growth plans including new builds in Crawley, Bedford, Harrogate, and Wanstead, they are dedicated to providing exceptional care for older people within a values-led environment. The new Business Manager will join a recently acquired 40-bed residential care home located in the Norwich area. The home has recently transferred to the organisation and requires a capable leader to drive operational improvements, support occupancy growth, and help embed the charity's caring, Christian ethos. Full support will be offered to the Business Manager in the form of a Registered Care Manager and senior leadership team. This role will allow the successful candidate to shape and grow the home's operations, building upon their team and continuing to create long-lasting links with the community.
Job Responsibility
Oversee the day-to-day hospitality operations and non-clinical running of the home
Lead, manage, and develop the hospitality and support team
Manage budgets and maintain strong financial oversight
Work alongside the Registered Care Manager to drive occupancy growth
Collaborate with the marketing department on resident attraction initiatives
Maintain IT systems and oversee general administration
Build positive relationships with residents, families, and local stakeholders
Requirements
Proven leadership and team management experience
Strong budget management and financial acumen
IT literate with good administrative skills
Occupational requirement - must be a practising Christian, willing to participate in the home's Christian ethos
Care sector experience not essential – hospitality, church administration, or general management backgrounds welcomed