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Are you passionate about turning data into meaningful insight, driving quality improvements, and leading change in a people-focused environment? Then we would like to hear from you! We are looking for a full time (37 hours) Business Manager (Adult Social Care) within our Business Management Team in Adult Social Care. In this key role, you will be the strategic lead for data governance, quality assurance, and performance insight across the ASC service. Reporting to the Head of Adult Social Care Services and Business Development, you’ll ensure that the right data is driving the right decisions.
Job Responsibility:
leading the design and monitoring of robust data and quality systems to support compliance, service improvement, and strategic decision-making
integrate data from multiple sources while maintaining quality
championing a culture of continuous quality improvement and embedding Quality Assurance processes that support safe, effective, and person-centred services
develop and implement quality assurance plans and protocols
collaborating with senior leaders and operational teams to ensure performance dashboards, audits, and data reporting are aligned to service priorities
acting as the quality assurance lead in business continuity, governance, and inspection readiness activities across the directorate
Collaborate with cross-functional teams to drive quality initiatives and best practices
Implement corrective actions to address identified issues and enhance overall quality
Requirements:
strategic thinker with strong experience in managing quality assurance and data systems in complex, fast-paced public sector environments
proven ability to lead multi-disciplinary teams (including indirect reports)
implement data-driven strategies
influence senior decision-makers
skilled in project/programme management, risk and benefits analysis
continuous service improvement
What we offer:
Regular formal and informal support
Safe, supportive, and positive working environment with regular, robust supervision
Career progression conversations
Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
Cycle to Work scheme
Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
Fixed entitlement of 25.5 days annual leave from commencement of your employment
Access to the Local Government Pension Scheme
Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers