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Business Manager

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ELEMIS

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Location:
Ireland , Kildare

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a Business Manager, you will lead and inspire your team to deliver exceptional sales performance and luxury client experiences. Taking full ownership of the ELEMIS store, you will drive growth across treatments and retail through strong leadership, strategic thinking, and meaningful relationship building.

Job Responsibility:

  • Own your business - take full accountability for overall store performance
  • Analyse sales data to identify trends, opportunities, and actions to drive growth
  • Develop plans to increase footfall, retention, and average transaction value (ATV)
  • Lead and develop your team - inspire, coach, and develop a high-performing team
  • Conduct regular 1:1s, performance reviews, and structured development plans
  • Foster a culture of continuous learning through training, coaching, and product education
  • Monitor engagement, motivation, and performance
  • Create effective rotas that balance business needs with development opportunities
  • Deliver treatment excellence - champion exceptional treatment standards
  • Support smooth day-to-day operations of treatment spaces
  • Ensure the highest standards of hygiene, professionalism, and compliance
  • Oversee the end-to-end client journey
  • Monitor KPIs, feedback, and usage to continuously improve treatment performance
  • Build and nurture relationships - deliver exceptional consultations and personalised client experiences
  • Drive a strong clienteling culture with follow-ups and tailored skincare journeys
  • Plan and execute events and activations to grow engagement and brand awareness
  • Build strong partnerships with Flagship stakeholders
  • Identify opportunities to enhance visibility, collaboration, and commercial success
  • Drive store and brand excellence - maintain premium standards across merchandising, presentation, and hygiene
  • Oversee stock management, audits, and accurate product handling
  • Lead promotional activity and in-store initiatives
  • Work sustainably and responsibly - embed ELEMIS sustainability goals into all operational decisions
  • Support initiatives that reduce waste and environmental impact

Requirements:

  • An experienced leader within a target driven environment
  • Commercially driven with a proven track record of delivering results
  • Skilled in coaching, developing, and motivating high-performing teams
  • Confident using data and insights to drive decision-making
  • Passionate about delivering exceptional client experiences
  • A strong relationship builder, able to influence stakeholders at all levels
  • Highly organised with excellent operational and planning skills
  • Committed to inclusivity, collaboration, and continuous improvement
What we offer:
  • Generous staff discount on ELEMIS products and spa treatments, plus L'OCCITANE Group brands
  • Enhanced parental leave policies
  • Income Protection and Life Assurance
  • 27 days holiday plus your birthday off
  • Company pension scheme
  • Employee Assistance Programme
  • Cycle to Work Scheme, Season Ticket Loan, and service awards
  • Structured leadership and product training programmes
  • Ongoing development and career progression opportunities
  • A supportive, inclusive environment where you can thrive
  • The opportunity to make a visible commercial and leadership impact

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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