Business Manager

• Lead and manage the MPO business review process by analyzing performance data, identifying gaps, and recommending improvement initiatives
• Drive the strategic planning process for the business unit to ensure alignment with company objectives
• Evaluate and implement initiatives proposed by the holding company, coordinating with stakeholders for successful execution
• Establish and facilitate structured one-on-one meetings with team members to encourage open communication, performance tracking, and professional growth
• Conduct regular business reviews with clients, covering project status, performance metrics, and improvement areas
• Organize and lead client meetings, acting as the primary point of contact to ensure satisfaction and smooth communication
• Cultivate and maintain strong, long-term client relationships
• Provide weekly updates and collaborate with the Finance Team to ensure alignment between financial goals and business objectives
• Manage the invoicing process, ensuring timely and accurate delivery of invoices to clients each month
• Initiate and oversee the creation of PKS for projects, ensuring document completeness, compliance, and accuracy
• Manage the contracting process for project workers, working closely with HR and Legal to ensure adherence to company policies and regulations

• Bachelor’s degree in Business Management, Industrial Engineering, Economics, or a related field
• 2–4 years of experience in business operations, account management, project management, or a similar role—preferably in outsourcing, staffing, HR services, or manpower-heavy industries
• Strong analytical skills with the ability to interpret data and generate actionable insights
• Excellent communication and client management abilities
• Proven experience collaborating with cross-functional teams (Finance, HR, Legal, Operations)
• Familiarity with contracting, compliance processes, and project documentation
• Strong organizational skills with the ability to manage multiple priorities at once
• Comfortable working in a fast-paced environment with shifting needs
• Ability to lead discussions, facilitate meetings, and present business reviews effectively
• Proficiency in spreadsheets, dashboards, and business analytics tools
• Experience in MPO/outsource operations is a strong plus

Experience in MPO/outsource operations