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Building and presenting deals to the customer following qualification from the sales team
understanding all aspects of financial and insurance product regulations
supporting the department in delivery of the Group's controlled ActiveSales process
driving performance of the department to achieve agreed targets
supporting management of daily actions and direct customer interaction
serving and supporting sales colleagues to sell a combination of new and/or used vehicles with add-on products, finance, paint protection, warranty and insurances
ensuring highest level of customer satisfaction at all times
Requirements
Ability to work well under pressure
excel at relationship building
negotiating skills
excellent communication
proven ability to use your own initiative
full and valid UK Driving Licence
previous experience in a business or sales management role, ideally within the automotive industry
strong understanding of financial and insurance product regulations
excellent communication skills, both written and verbal
ability to manage customer interactions professionally and efficiently
customer-centric mindset with a passion for delivering exceptional service
What we offer
Company car
25 days holiday rising with length of service plus bank holidays
access to online rewards platform giving cash back and discounts for multiple retailers