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The Business Manager role is a senior role within the Delivery function, sitting on the management team and working alongside the Director of Delivery (DOD) and the Head of Construction (HOC). The successful candidate will be tasked with ensuring that the Delivery functions operations align with the strategic objectives of the LDA. This role supports organisational effectiveness by working closely with the Delivery Team and engaging with internal and external stakeholders. The role will necessitate collaboration across LDA departments, providing for a consistent approach for the execution of priority initiatives.
Job Responsibility:
To be an effective leader able and willing to work at both a strategic level, working closely with DOD & HOC and lead on strategic operational issues across the Agency
Demonstrate financial awareness and ensure the delivery of effective high level budgetary control and efficiencies within the organisation, always ensuring Value for Money
Effectively communicate relevant business and performance data to the Board, Department of Housing and Local Government, customers and stakeholders as appropriate
Assume responsibility for monthly Executive Leadership Team and Board reports
Paying attention to the external environment for regulation or legislative changes that will impact on the Business Unit and advising key internal and external stakeholders re same
Assist in the development of project, team and functional KPI’s and metrics
The business manager will be required to lead or provide input into ad hoc projects, as required
Act as a key point of contact, engaging with both internal and external stakeholders, when required
Carry out strategic post project reviews, revising procedures in response to operational lessons learned
Conduct financial and procurement appraisals to support scaling, alongside development of organisational plans and resource planning across the Business Unit
Be the principal internal point of contact and coordinating lead for the effective operational delivery of all Construction Department tasks
Strategic Management of external consultants, contractors and suppliers to maximise service quality of service being provided
Managing and monitoring of projects from a H&S, Quality, Environmental, Cost & programme perspective
Review working practices and internal Delivery Team processes and procedures, systems and controls towards better and more efficient working practices and collaborate with Governance Framework Team to implement necessary changes
Meet with Internal Auditor as required to monitor planning and progress of Delivery Internal Audit Plan
Ensure Progress Tracking Reports for internal audits are kept up to date by relevant members of Delivery Team
Proactively develop management and leadership skills across the Delivery team to ensure career development and succession planning, including assisting in recruitment
Arranging and identifying CPD and department learning and development programmes
To manage annual budgets ensuring corrective actions are taken to avoid unnecessary over or underspend at year end working in collaboration with finance
Carryout lessons learned of completed projects from transaction to completion (including PT1, PT2 & Self delivery)
Foster engagement, knowledge sharing and strong communication across functions within the Delivery area to promote cohesion and collaboration, while proactively addressing and removing any roadblocks
Build and maintain strong collaborative relationships across the Agency to develop a deep understanding of day-to-day and strategic priorities, enabling effective support to the Delivery Team and wider business in delivery of the business agenda and workflow
Collaborate with the Governance team to support the Governance Framework, assisting in the development, management and continuous implementation of organisational policies and procedures to ensure smooth operation of business activities in compliance with the governance framework of the LDA
Educating LDA employees on new policy and procedures with the agency
Contribute to working groups on Risk Management and Internal Control activities and support Business Unit SMEs in delivering presentations on strategic policies and procedures as appropriate
Lead the preparation and consolidation of monthly reports for Executive Leadership Team and Board meetings, and other ad hoc reporting requirements
Coordinate the compilation of the LDA annual report ensuring accuracy, consistency and timeliness
Prepare and coordinate the delivery of the Delivery functions annual work plan
Requirements:
Third level qualification, or equivalent, in Business, Project Management or a related discipline
Minimum five years’ experience working in a comparable senior role
Deep experience in stakeholder relationship management
Leadership experience in enhancing business unit, departmental and wider organisational collaboration and effectiveness
Nice to have:
Sector knowledge an advantage but not a strict requirement