Business Manager - Systems

• Play a key role in shaping how our case management system (Liquidlogic) supports social care practice
• Work alongside colleagues to ensure the system helps them deliver safe, high-quality support to children and families
• Bring knowledge of Children's Services practice and systems to keep pace with national expectations and local changes
• Make sure the system remains practical, reliable and aligned to how teams work day to day

• Experience of managing digital systems, business support functions or change programmes within a complex organisation
• Track record of leading teams, driving performance and delivering service improvements
• Confident working with system and leading on tasks such as testing cycles, development work or operating in a multi stakeholder environment, including with senior leaders and external partners
• Strong project management capability
• Excellent analytical and problem-solving skills
• Communicates clearly in writing and in person
• Can balance competing priorities in a fast moving environment
• Confident working with data, system configuration and quality assurance processes
• Understands how digital systems support social care practice
• Experience of LCS / EHM systems considered an advantage

Experience of LCS / EHM systems

• Being part of a service making a real difference for children and families
• Supportive leadership and a culture of continuous improvement
• Safe, supportive and positive working environment with regular, robust supervision
• Flexible and hybrid working
• Opportunities for training and professional development
• Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment
• Family friendly employer offering benefits to support you and your family
• Access to the Local Government Pension Scheme
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP)
• In-house Occupational Health service
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT) network and the Young Employees Network